What are companies doing with regards to 'My Manager'

What affect will focus on the 'My Manager' factor have?

My Manager - How employees feel about and communicate with their direct manager

The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.

Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor
My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.

When it comes to
My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work

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Financial Services

SAUL Trustee Company

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Managers at SAUL Trustee Company play an integral role in supporting employees. They actively participate in social initiatives, hold regular coaching conversations, and check-in with their teams regularly. This approach fosters a feeling of being cared for and trusted within the company.
SAUL Trustee Company prioritises employee wellbeing with mental health first aiders, an Employee Assistance Programme (EAP) helpline, flexible working arrangements, and lunchtime workouts. This approach helps balance work and personal life, reducing stress and enhancing performance.
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Business Services

T(n)S Catering Management

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The organisation supports employee growth by looking to promote from within. One example of this is an employee who started with as an Operations Support Manager, and was subsequently promoted to Operations Director Designate following on from their promotion to Operations Manager eight years ago.
T(n)S Catering Management offers an internal management development programme which covers a range of topics, including Financial Performance, Service Standards & Quality, Resource Utilisation, Compliance with all Current Applicable Legislation, Business Retention, Business Development, Menu and Concept Development, Staff Training & Development, and Supporting site KPI Management.
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The Abbeyfield Society

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To support employee growth, the society provides access to an LMS containing multiple high-quality online learning courses, and career pathways. The organisation also offers apprenticeships and a leadership development programme.
All leaders participate in the society’s Leadership Excellence Programme accredited by The Institute of Leadership and Management (TILM) and endorsed by Skills for Care. The programme includes 24/7 access to the TILM My Leadership platform and a variety of learning initiatives to support continuous professional development. This includes workshops, blended learning and 121 coaching.
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Education & Training

The Manufacturing Technology Centre

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Managers at The Manufacturing Technology Centre ensure a supportive and caring environment for their team. Regular 'State of the Nation' events hosted by the Exec team provide transparency about the company's progress, strategic changes, and financial performance, fostering trust between managers and their teams.
The 'Celebrate Success - Team Building initiative' at The Manufacturing Technology Centre encourages team spirit and a sense of belonging. It allows teams to recognise and celebrate their achievements, enhancing camaraderie and fun within the team.
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Utilities

The Utility Regulator

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Utility Regulator has introduced a leadership development programme to reinforce need for collective leadership and the importance of basic management functions, and to improve communication on corporate issues, increase awareness of governance requirements, promote cross directorate ways of working and support learning and development.
Utility Regulator have held a number of fundraising events throughout the year for a staff nominated charity. Employees have donated money, items, and volunteered their time. The organisation is also an active member of Business in the Community NI, helping to support various charitable activities.
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Education & Training

Tommies Childcare

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The organisation runs a training programme where employees get to join Directors, Senior Managers and Managers for training tailored to the development of skills applicable to their roles. The training is not only supportive of Child Development but also outlines how employee engagement can be the difference between a good workplace and a great workplace.
Tommies Childcare offers a managerial Leadership and Development programme, delivered through an external organisation. This consists of one-to-one coaching sessions for Managers, leadership discussions, and group exercises.
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Marketing & Media Agencies

Waste Creative

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Waste Creative organises monthly cross department socials such as dinner, bowling, and exhibition visits. It has held gaming tournaments in the office, has a fantasy football league, as well as a Waste 5 a side football team. It also celebrates individuals’ personal achievements and has thrown a baby shower/pizza party for someone on the team.
Employees promoted into a line management role are taken through a Management Onboarding session with HR. This covers, expectations, responsibilities, guidance, advice, and resources to help them in their new role. Furthermore, the organisation provides external management training and workshops, and access to manager development resources such as Agency Hackers and The Optimism Library.
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Telecom

Digital Mobile Spectrum

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The organisation has created a leadership community who meet informally to talk all things leadership, and as topics for development are identified workshops are set up. This has included Feedback, Setting Objectives, Leaders as Coaches, Growth Mindset and more business as usual topics such as handling bonus awards and pay reviews.
Last year, DMSL raised £1000 for charities. Fundraising activities included a Macmillan coffee morning, Save the Children Christmas Jumper day, Movember and Miles for Mind. It also supports a grass roots football team and has extended its charitable giving through a matched funded scheme, where up to the value of £250 will be matched.
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Education & Training

Petty Pool

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Petty Pool’s uses rewards and recognition to encourage its employees to start living, demonstrating its values and empowering others to do the same. It hosts yearly awards in four organisation value areas and a couple of fun spontaneous recognition awards with all staff across the organisation.
The Trust has an emerging leader programme which includes coaching, training, and developing its top talent. Managers also receive mentoring with senior leaders who have an open door policy where managers can get advice or guidance when it's needed. Petty Pool encourages managers to network with other organisations to support best practice.
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Charity's

Connection Support

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Connection Support created a working group to focus on: Completing a suite of core competencies for all staff; Improving induction training; Improving overall training and development of staff; and Implementing development opportunities from the survey feedback sessions in 2023.
Managers at Connection Support have the opportunity to gain a Leadership & Management qualification through the Institute in Leadership & Management (ILM). Managers are currently working toward Level 3 and upon completion will achieve an Apprenticeship in Team Leading and an ILM Level 3 Diploma in Management.
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