Connection Support

We work alongside people to overcome life's challenges thorough solving homelessness and achieving independence.
Hidden mission statement
http://www.connectionsupport.org.uk

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Connection Support, established in 1995, is a mission-driven organisation working tirelessly to combat homelessness and support vulnerable individuals. With a dedicated team of 200 employees across Oxfordshire, Milton Keynes, and Buckinghamshire, it offers specialist services to over 4000 people annually, in areas such as homelessness, mental health, and support for refugees.

Connection Support's ethos is rooted in empowerment, collaboration, compassion, and personalisation. These values inform every aspect of its work, from client interactions to employee engagement. It firmly believe in fostering a values-led working environment. Regular workshops, led by the CEO, ensures that all employees understand and embody these core values.

The leadership team, known for their approachability, is dedicated to reinforcing these values and maintaining an inclusive, supportive work culture. The 'Hive' interactive intranet platform, along with monthly social lunches and bi-monthly staff meetings, create a connected community within the organisation.

Connection Support also prioritises staff wellbeing and job satisfaction. The recent 'Prevention First' strategy, developed through extensive consultations, has revolutionised its approach to recruitment, training, and volunteer involvement. The strategy has been enthusiastically embraced, with workshops held across the organisation to ensure everyone understands their role within this new framework.

The organisation's commitment to its mission and values, coupled with their focus on employee wellbeing and engagement, make Connection Support an inspiring place to work. Its passionate team, backed by a supportive leadership, work together to make a difference in the lives of the vulnerable individuals it serves.

A spotlight on

Connection Support

View the latest achievements

Featured Workplace Factors

My Team

93% of staff agreed

My team is fun to work with

Connection Support brings its teams together through monthly office social lunches, value workshops led by the CEO, its Annual Awards Ceremony, and by attending and supporting community events such as Pride, and participating in fun fundraising challenges like running and climbing.
Personal Growth

84% of staff agreed

The experience I gain from this job is valuable for my future

Connection Support created a working group to focus on: Completing a suite of core competencies for all staff; Improving induction training; Improving overall training and development of staff; and Implementing development opportunities from the survey feedback sessions in 2023.
My Manager

88% of staff agreed

My manager shares important knowledge and information with me

Managers at Connection Support have the opportunity to gain a Leadership & Management qualification through the Institute in Leadership & Management (ILM). Managers are currently working toward Level 3 and upon completion will achieve an Apprenticeship in Team Leading and an ILM Level 3 Diploma in Management.
My Team
%

93% of staff agreed

My team is fun to work with

Connection Support brings its teams together through monthly office social lunches, value workshops led by the CEO, its Annual Awards Ceremony, and by attending and supporting community events such as Pride, and participating in fun fundraising challenges like running and climbing.
Personal Growth
%

84% of staff agreed

The experience I gain from this job is valuable for my future

Connection Support created a working group to focus on: Completing a suite of core competencies for all staff; Improving induction training; Improving overall training and development of staff; and Implementing development opportunities from the survey feedback sessions in 2023.
My Team
%

93% of staff agreed

My team is fun to work with

Connection Support brings its teams together through monthly office social lunches, value workshops led by the CEO, its Annual Awards Ceremony, and by attending and supporting community events such as Pride, and participating in fun fundraising challenges like running and climbing.

Quick Facts

Organisation established in
1995
Total number of UK employees
Number of UK locations
45
Employee average age
19% : 81%
Male : Female employee ratio
18%
Employees earning £35k+
29%
Employee turnover (voluntary)
Quote from the top...
At Connection Support lives are transformed through the incredible work that our teams do across our communities. I am extremely proud of the unwavering commitment and hard work constantly demonstrated by the team. Our greatest strength is our people, and we are committed to doing everything we can to ensure that Connection Support is the best employer we possibly can be, and that everyone feels valued, empowered, healthy and happy in their roles and within our team.

Chris Keating, CEO

Benefits

Gym / Sports

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Family-friendly

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Women in Senior Management

At least 40% of senior managers are women.

Pensions

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Holidays

Companies offering a minimum of 26 days annual leave to all employees.

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Connection Support
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