What are companies doing with regards to 'My Manager'

What affect will focus on the 'My Manager' factor have?

My Manager - How employees feel about and communicate with their direct manager

The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.

Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor
My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.

When it comes to
My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work

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Retail

Hobbycraft

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Artisan Colleagues receive enhanced pay rates as a result of their skills and unique crafting talents. The organisation also shares any profits made from designs or products that the Artisan Colleagues design. This has resulted in some colleagues receiving over £5000 in addition to their wages in the past year.
The organisation currently has development programmes in place that create a pathways for colleagues to progress to Team Leaders by completing a set of competency tasks that are both demonstrative and theoretical. Alongside this, it has a programme for Assistant Managers to progress to a Territory Managers in the same way.
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HSDC

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CEO and Principal Mike Gaston posts weekly Moment with Mike vlogs and there is an informal evening Time to Talk meeting with the Vice-Principal. Senior leaders all work to metrics set against the college's Drive to 25 strategic plan, and this filters through to teams in terms of performance plans and objective setting.

With the college based at three different campuses, the pandemic actually encouraged people to work together on platforms such as Microsoft Teams, without having to gather in the same geographical place. This had the silver lining of cutting commutes and preventing travelling time or traffic getting in the way.

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Recruitment

HG Ventures

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The organisation runs an Annual Incentive Trip which is open to anyone who hits 120% of their target. The trip, quite often skiing, is in recognition of the immense effort the individuals put into their roles over the year and a great way to let off steam and bond over a few days away.
Management teams are able to own 24.9% of an enterprise they are leading. HG Ventures supports these business leaders with both financial support and business experience and with a modus operandi of how to develop the business; a set of 'Ingredients’ to follow that are agreed upon to accelerate growth while maintaining core values.
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Insurance

M&DH Insurance Services

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M&DH Insurance Services offers rewards for employees that go above and beyond financial bonuses. Employees can earn rewards such as trips to Wembley, golfing at the Loch Lomond Golf Resort in Scotland, watching Cricket, and days out to London.
The organisation has a third party coach who comes in a minimum of 2 days per month, hosting sessions with management to ensure they are confident within their job roles. Employees who have recently been promoted to management, or who have recently joined the company complete a management progress scheme.
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Food & Drink

Mademoiselle Desserts

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The organisation encourages its employees to regularly work in groups on how to bring its values to life. As an office based organisation, employees can communicate often and easily. The company further encourages regular team meeting, with engagement teams providing feedback to other teams.
Mademoiselle Desserts offers employees the opportunity to participate in both internal and external training that covers a variety of leadership and management subjects.
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Housing Associations

Melin Homes

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The leadership at Melin Homes encourages an open, supportive culture. Senior Management Team members regularly interact with the team and ensure they are in touch with on-ground activities. The 'Diolch' initiative allows managers to recognise and appreciate the hard work of their team members, fostering a culture of support and recognition.
Melin Homes is committed to giving back to the communities it serves. Through the Jump2 fund, the company supports local organisations that improve the lives of residents. The company's annual 'Zest in the Park' event promotes the wellbeing of the local community, underlining the organisation's commitment to societal betterment.
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Housing Associations

North Wales Housing

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Managers can access external leadership training programmes via ILM or ION. Internal masterclasses offer guidance on line management and employment processes, and all members of the Senior Leadership Team are undertaking coaching and mentoring qualifications. NWH also provides secondment opportunities and the chance to work on cross-team projects.

A focus charity is chosen annually, with the latest being RNLI Wales. There are several charity events throughout the year in and outside work. These have included dragon boat racing and family get-togethers. NWH also supports individual schemes to fundraise and organise their own community benefit events.

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Manufacturing

Novatech

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Novatech operates using a profit share scheme, allowing the organisation to share its success each financial year with its people. Last year, this meant everyone received almost £900 from this scheme. Novatech has found that this has motivated staff and helped them to feel more engaged with the business.
To support managers feel empowered to lead and develop their teams, Novatech offers manager development. It has two Managers on management CIM standard apprenticeships and has also launched its manager toolkit development programme which sets the standard for being a great Novatech people manager.
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Retail

Pavers

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Pavers fosters a supportive environment where employees feel cared for and trusted by their managers. Managers are accessible, with initiatives like "Ask the Boss" Facebook live sessions encouraging open communication.
Pavers operates a 'save to invest' scheme, rewarding employees' money-saving ideas by reinvesting into staff hourly pay. This, along with annual cost of living rises, ensures employees feel fairly treated.
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Not For Profit Body's

Recruitment and Employment Confederation

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The CEO of the Recruitment and Employment Confederation provides regular communication to all employees, including a weekly update explaining how the business is doing and praising quality staff performance. The organisation’s leadership team operate an open door policy and have created an atmosphere of approachability and openness.
Managers are supported through training sessions that focus on the collective development of the organisation’s managers as leaders. Some of the subjects covered include the relationship between managers and employees, driving change, and selecting things that will make a difference – including the importance of self-care and wellbeing.
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