Utility Regulator is the reputable independent non-ministerial government department that is responsible for regulating Northern Ireland’s electricity, gas, water and sewerage industries. The organisation was established in 2007 and has since worked tirelessly to safeguard both the short- and long-term interests of energy and water consumers. It is recognised as the UK’s only multi-utility regulator.

Utility Regulator's commitment to staff development is remarkable. The UR People Plan is a structured support and development programme that focuses on employee benefits and continuous growth opportunities for all staff. This commitment has earned Utility Regulator a Silver accreditation under Investors in People.

The adaptive leadership approach adopted by the leadership team has ensured a balanced response to wellbeing and business continuity, especially during challenging times. Utility Regulator also champions organisational values and is keen on incorporating these values into its recruitment and performance management strategies.

Employee engagement is a top priority, facilitated through weekly all staff meetings, staff away days and regular communication via various channels. The company has also made significant strides in promoting healthcare and wellbeing. With initiatives such as the Kingsbridge Health plan, support from Mental Health First Aiders, and online training for staff wellbeing, the organisation has created a supportive environment for its employees. It also encourages team interaction through virtual coffee breaks, book clubs, and online yoga and Pilates classes.

The Utility Regulator is truly a model organisation, demonstrating a strong commitment to its staff, its values and its consumers.