North Wales Housing

North Wales Housing provides homes and delivers services to over 2,700 households across North Wales.
Hidden mission statement
http://nwha.org.uk

Officially a Very Good
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North Wales Housing, founded in 1974, is a heart-focused organisation that provides homes and delivers services to over 2,700 households across North Wales. The organisation puts customers at the centre, offering a variety of services, from specialist properties for over 55s to supported housing units for vulnerable groups.

North West Housing's commitment to employee engagement is evident in its communication and interactive practices. It uses platforms like Workplace for staff to share ideas, hold regular staff briefings and listening sessions, and give 'shout outs' to recognise the hard work of individuals and teams. This approach creates a supportive and collaborative environment, where employees feel valued and heard.

North West Housing also encourages employees to hold each other accountable to the company's values, promoting an atmosphere of mutual respect and integrity. The organisation focuses on 'Trust', one of its key values, during Leaders Away Days and encourage open dialogue during staff sessions.

North West Housing's commitment to a learning environment is clear in its approach to staff development, offering supported development plans. With a dedicated team always striving for better, North West Housing's mission to transform lives through great homes, quality services, and support is a testament to its= engagement and dedication to both its customers and employees. This is a company that truly embodies its values, and where people are at the heart of everything it does.

A spotlight on

North Wales Housing

View the latest achievements

Featured Workplace Factors

Leadership

87% of staff agreed

This organisation is run on strong values / principles

Employees are always kept up to date on organisational developments and colleagues' good news, as well as getting the opportunity to ask questions and feedback. There's an internal comms platform where staff can post photos and share ideas, quarterly staff briefings and listening sessions, weekly team meetings and regular formal and informal one-to-ones.

My Manager

84% of staff agreed

My manager cares about me as an individual

Managers can access external leadership training programmes via ILM or ION. Internal masterclasses offer guidance on line management and employment processes, and all members of the Senior Leadership Team are undertaking coaching and mentoring qualifications. NWH also provides secondment opportunities and the chance to work on cross-team projects.

Giving Something Back

97% of staff agreed

My organisation encourages charitable activities

A focus charity is chosen annually, with the latest being RNLI Wales. There are several charity events throughout the year in and outside work. These have included dragon boat racing and family get-togethers. NWH also supports individual schemes to fundraise and organise their own community benefit events.

Leadership
%

87% of staff agreed

This organisation is run on strong values / principles

Employees are always kept up to date on organisational developments and colleagues' good news, as well as getting the opportunity to ask questions and feedback. There's an internal comms platform where staff can post photos and share ideas, quarterly staff briefings and listening sessions, weekly team meetings and regular formal and informal one-to-ones.

My Manager
%

84% of staff agreed

My manager cares about me as an individual

Managers can access external leadership training programmes via ILM or ION. Internal masterclasses offer guidance on line management and employment processes, and all members of the Senior Leadership Team are undertaking coaching and mentoring qualifications. NWH also provides secondment opportunities and the chance to work on cross-team projects.

Leadership
%

87% of staff agreed

This organisation is run on strong values / principles

Employees are always kept up to date on organisational developments and colleagues' good news, as well as getting the opportunity to ask questions and feedback. There's an internal comms platform where staff can post photos and share ideas, quarterly staff briefings and listening sessions, weekly team meetings and regular formal and informal one-to-ones.

Quick Facts

Organisation established in
1974
Total number of UK employees
Number of UK locations
43
Employee average age
47% : 53%
Male : Female employee ratio
22%
Employees earning £35k+
12%
Employee turnover (voluntary)
Quote from the top...
Achieving Best Companies 2 star outstanding to work for 2023 is a fantastic achievement for us at NWH. We are so proud of the NWH family for making it such a great place to work, and for consistently putting the customers at the heart of what we do. Thank you everyone for the part you have played in achieving this award.

Helena Kirk, Chief Executive

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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National Ranking
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62
Best Mid-Sized Companies to work for in the UK
National Ranking
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62
Best Mid-Sized Companies to work for in the UK
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62
Best Large Companies to work for in the UK
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62
Best Big Companies to work for in the UK
National Ranking
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62
Best NFP Organisations to work for in the UK
London
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London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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East of England
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The Midlands
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The East Midlands
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The West Midlands
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The North East
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The North West
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Northern Ireland
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Scotland
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The South East
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Best Companies to work for in the South West
Wales
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15
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Yorkshire & The Humber
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Sector Ranking
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12
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
National Position
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62
Best
Mid-Sized
Company to Work For in the UK
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Best
Mid-Sized
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Company to Work For in the North East
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Company to Work For in Northern Ireland
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Company to Work For in Scotland
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Company to Work For in the South East
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Best
Company to Work For in the South West
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15
Best
Company to Work For in Wales
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Best
Company to Work For in Yorkshire & The Humber
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Best
Company to Work For in the East Midlands
Regional Position
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Best
Company to Work For in the West Midlands
Sector Position
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12
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Interested in a career with
North Wales Housing
?

If you like what you see here and would like to know more about working for a

1 Star

organisation, simply click the link for further information about careers with

North Wales Housing

.