What are companies doing with regards to 'My Manager'

What affect will focus on the 'My Manager' factor have?

My Manager - How employees feel about and communicate with their direct manager

The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.

Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor
My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.

When it comes to
My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work

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Housing Associations

Caledonia Housing Association

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Each year the organisation produces a Learning and Development Calendar which advertises all learning opportunities that all staff can sign up to complete. The courses on offer vary from funded courses through the Flexible Workforce Development Fund, inhouse developed courses, and external courses that the organisation has sourced.
Caledonia Housing Association has a defined set of leadership competencies for each level of managerial role. These are clearly linked to both the strategic priorities of its business plan and our cultural values and behaviours. Its development planning process for managers links an individual's learning goals to the leadership competencies that apply to their position.
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Automotive

Carparison

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The organisation has recently implemented a pay award scheme. This scheme was the direct result of the current cost of living crisis and has a focus on applying a higher percentage financial award to those employees who are the lower earners within the organisation.
As well as supporting managers through internal coaching and mentoring, the organisation has recently engaged with an external training provider to provide management training to its middle managers. Furthermore, the organisation has ensured that employees have access to Mental Health First Aid training.
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Financial Services

Property Hub & Portfolio

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In addition to quarterly in-person whole group meetings, Portfolio and Property Hub’s CEO provides regular weekly updates through a group wide call. The organisation also has a longer monthly update call where all the department heads can update the whole business on where their focus is.
Portfolio and Property Hub runs a monthly Managers Breakfast where managers are able to learn new skills and techniques. Senior Leaders hold weekly meetings with managers and HR hold one-to-one meetings with all line managers monthly for a check in to identify where interventions may be needed to support emotional and mental wellbeing.
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Not For Profit Body's

Oxfordshire County Council

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Oxfordshire County Council utilises a recognition platform that allows employees to ‘high five’ each other based in its corporate values. The high fives appear on a news feed to all employees and provides recognition. Directors also provide quarterly awards to those with the highest number of high fives in each category.
The Council’s ‘Essential for Managers’ induction programme covers key skills and behaviours expected of managers at the council. All new managers are offered six coaching sessions, completion of which leads to an externally recognised certificate. All modules also support the L3 and L5 apprenticeship in leadership and management.
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Financial Services

Zempler Bank

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The organisation launched a Leadership development programme last year, ensuring investment in its senior managers' development. It also introduced a management development programme to equip its managers with the knowledge and skills needed to effectively lead, support, and engage their teams.
Zempler Bank’s Talent Referral Scheme has a community related element, whereby part of the referral is a Community Reward: giving back and supporting others in the ups and downs of life with a donation of £125 to a charity of the employee's choice, selected from the list of Cashplus Bank supported registered charities.
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Financial Services

Startline Motor Finance

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A management development programme was introduced as part of the Startline Academy in April 2023, designed to help grow and enhance management and leadership skills. The programme has been further enhanced with a new bespoke curriculum delivered by Startline Motor Finance’s partner, West College Scotland, which is accredited by the Chartered Management Institute.
The organisation's Startline Academy offers a central hub through which all employee growth and development is driven. Furthermore, the StartLearning platform provides employees with a library of reading material, video content, exercises and case studies alongside resources on self-development, management training, change and improvement, and wellbeing.
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Charity's

Career Connect

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Career Connect are an accredited Professional Development Centre, recognised by awarding bodies OCR, City & Guilds and ILM. It runs "Inspiring Leaders" workshops twice a year to give staff an insight into the role of a manager and encourage internal progression routes and promotion for its staff.
As a charity, Career Connect encourages its teams to support other charities. Over the last year, its teams have organised: foodbank and toiletries collections, delivering parcels of essential supplies to local homeless charities; Macmillan bake sales; and a Save the Children Christmas Jumper fundraiser.
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Insurance

AllClear Travel Insurance

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A people-manager matrix or leadership-competency matrix is used by managers to evaluate their competencies and behaviours. A selection of courses covering e-learning, video learning and instructor-led training is available throughout the year, allowing managers to develop new skills and refine existing ones.
A team of 15 participated in the RideLondon-Essex 100 cycle event and raised more than £7,000 for Diabetes UK. The company is running small events, such as bake sales, and plans to reintroduce larger charity events towards the end of the year, supporting mental health and breast cancer charities and Children in Need.
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Leisure & Hospitality

Lovat Parks

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Lovat Parks offers interest-free pay advances to all team members, with flexible repayment options. The company is a real living wage employer and offers all team members a 50% discount on any holiday booked on one of their parks.

The company's commitment to wellbeing is notable, with a structured plan focusing on workplace, financial, social, and mental wellbeing. Lovat Parks also offers an Employee Assistance Programme, mental health awareness training, and a Mental Health First Aider programme.

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Not For Profit Body's

Skills for Care

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Managers at Skills for Care are equipped with training in Compassionate Leadership and benefit from the support of People and Development Partners. The company ensures that managers are well-prepared to support their teams, fostering an environment of trust and care.

Skills for Care promotes team spirit through regular meetings and social activities, alongside team development days focused on charitable activities. The organisation recognises the importance of building strong, supportive relationships within teams, fostering a sense of belonging and camaraderie.

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