What are companies doing with regards to 'My Manager'

What affect will focus on the 'My Manager' factor have?

My Manager - How employees feel about and communicate with their direct manager

The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.

Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor
My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.

When it comes to
My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work

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Technology

VoucherCodes

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Managers at VoucherCodes are supportive and caring, ensuring their teams feel valued and heard. They actively engage with the employee suggestion box, addressing suggestions and fostering an environment of trust and transparency.
VoucherCodes encourages team spirit and belonging through inclusive social events and team competitions. The weekly trivia quizzes and charity-driven step challenges ensure a fun and collaborative atmosphere within the team.
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Retail

Selco Builders Warehouse

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Staff rate lifestyle benefits more highly these days, so the company has increased holiday entitlement, extended the amount of people for whom it provides private healthcare and made a free health-cash plan available to all 3,000 employees.
Engagement days with different themes take place across the whole business about four times a year based on a different theme. Each team celebrates the theme in their own way and events are posted on the company's communications platform.
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Technology

Softwire

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The organisation celebrates employee achievements and contributions during the "Softwire Awards". Potential winners are nominated by colleagues, and four prizes of £500 are awarded to the people who had most embodied each of the company’s four values (Kindness, Trust, Fun, and Caring about what we do).
Softwire provides specific Line Manager Training to all employees who are starting in a management role. This training has a mixture of management and leadership theory, workshops around how to give and receive great feedback, discussion forums where employees can bring real-life scenarios, and resources to continue to learn how to develop those skills.
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Charity's

St Martins

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The Director of Operations holds Team Leader and Manager development sessions on a regular basis. This is an opportunity to discuss issues and ask questions and ask advice with peers in a safe and confidential environment. Most recently a longer session was held covering performance management, disciplinary and capability.
St Martins was part of a team which worked with the local community to prepare a communal garden for its 100th year anniversary. This involved a group of team members working alongside the community and the purchase of a tree. It has also planted several trees as part of its commitment to the Queens Canopy.
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Technology

Technology Services Group (TSG)

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Managers at TSG are encouraged to develop their teams through a structured management development programme. They receive training in key operational skills and have access to resources on the Learning Management System. Regular coaching and performance management training ensures effective leadership.
At TSG, team spirit is fostered through a dedicated sports and social network, which organises various activities from quiz nights to walking challenges. The company's internal recognition scheme, Purple Stars, also contributes to a sense of camaraderie and mutual appreciation among team members.
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Technology

Computeam

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The organisation host annual summer and end of year parties and adopt a culture of praise by recognising people in its monthly Compunews which encourages people to nominate colleagues for values and performance. It also has a Profitshare Scheme, meaning that employees benefit from overall company performance and are awarded additional shares based on tenure.
The organisation has launched an Employee Assistance Programme service which has a dedicated management support function that is available 24/7 for guidance and support on all employee wellbeing matters including managers own mental health and how to support a team member with mental health concerns.
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Financial Services

DF Capital

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Managers at DF Capital are supported through leadership development programs, a suite of wellbeing services and tools, and real-time manager training sessions and briefings. This comprehensive strategy empowers managers, facilitating a supportive, trusting, and caring environment for their teams.
The leadership team at DF Capital upholds and promotes company values in daily operations and decision-making processes. They communicate these values consistently through team meetings and company announcements, fostering a positive and cohesive culture within the bank.
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Food & Drink

Hilltop

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Hilltop provides its employees the opportunity to grow through Personal Development Plans, internal and online training, and government supported schemes (including IOSHH, HACCP, BFCGS, and ILM). Over 150 external courses have been completed by Hilltop colleagues in the past year, increasing retention, engagement, and facilitating over 20 internal promotions.
Hilltop has four foundational elements to its manager development: appraisals and coaching from an internal mentor; learner led training; external training, which can be half-day sessions or government funded, longer courses; and a HR led wellbeing programme, that includes regular catch-ups to make sure the manager feels happy and supported.
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Accountancy

Sapphire

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All senior leaders have regular group and one-to-one time with performance coach Matt Fowler from Incredible Thinkers who helps to support and challenge managers to become braver, healthier, happier leaders with elite mindsets. This performance coaching has been extended to all recently promoted team leaders and supervisors.
Sapphire has signed up for Operation Christmas, which will aim to send 200 boxes of presents to children who would otherwise go without. The organisation is currently working with Zellar to review its carbon footprint and it has invested in planting trees in the UK and abroad in partnership with other green companies and suppliers.
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Recruitment

The Recruitment Group

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The Recruitment Group foster team spirit through pulse meetings for branch managers, regionals and head of departments every 3 months. Weekly teams meetings with branch managers and regional managers, and the sales team help provide organisational clarity, and yearly awards evenings with dinner and accommodation provided celebrate the employees who have live the Group’s values.
The Group has an Employee Assistant Programme which all colleagues have access to. Employees can access counselling services 24/7 and a wide range of self-help plans from debt management to improving sleep. The organisation also has a number of Mental Health First Aiders across its branch network that provide further support.
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