Fair Deal - How happy employees are with pay and benefits
Fair Deal itself doesn’t directly influence another factor. It’s classified as a hygiene factor. Sure, doubling everybody’s salary would make them happy but it wouldn’t make them feel any better about factors such as leadership and management.
Now although pay is not an engager, it is important that pay and benefits are at the right level as to not disengage employees further.
Employees struggling with their mental health or specific issues can access telephone, online and counselling support via the company's Employee Assistance Programme. There are factsheets and HR support on topics such as financial wellbeing and menopause, and manager-level staff benefit from private healthcare, including online GPs. Team members also get free meals on shift.
The 'Heart of Oakman' is the company's bespoke reward and recognition scheme. It celebrates colleagues who live the values and go beyond the call of duty with instant, branded rewards chosen specifically for them and accompanied by a personalised message. The gift and the story behind it are then shared group-wide for all to see.
The Oakman Group has a proud history of supporting local community organisations and national charities – including a £25,000 donation to the Epilepsy Society. Now the company's taking a more venue-based approach to charitable giving, letting the team choose who they want to support. Good causes include hospices and animal shelters, lifeboats and food banks.
Non-sales staff are now rewarded for making 'sales' through a new initiative. Those who upsell to customers or successfully recommend a service are recognised on a gamification platform with cash rewards. This new way of working is helping the company better meet customer needs and improving the interaction between the sales team and frontline engineers.
A training programme for Team Leaders and aspiring ones – Lead 2 Succeed – is equipping colleagues with the right skills and knowledge to progress. It's so far helped four colleagues get promoted to these roles. A peer-to-peer mentoring scheme is also boosting confidence amongst technical engineers.
The Community Engagement Group organises fundraising events and volunteering days to support charities and community groups close to Telappliant's sites. Activities have included charity golf days, a virtual London to Paris bike ride, litter picks and career talks and reading days in local schools.
Employees can access a new mental health hub on the company’s wellbeing platform, making it easy to explore all options for support, including the 24/7 employee assistance service. Staff can also access up to six paid-for counselling sessions. And new recruits are invited to a wellbeing afternoon, including a well-received workshop on personal resilience.
Every team member gets a monthly fun budget of £10 which can be spent on anything to encourage team building, from dinners to escape rooms. And employees who a colleague has nominated for going the extra mile could win a prize if they win the monthly vote.
More than 600 nominations were received for the company’s inaugural ‘Simply Oscars’, which aim to reward and recognise employees for their efforts. Including behaviour-related categories such as ‘guiding light’ and fun ones like ‘best dressed,’ the winners – chosen by the CEO – were announced at the end-of-year party, all receiving a £100 gift card.
Barnsley Hospice takes the wellbeing of its staff very seriously, offering a number of programmes to support them, including a 24/7 helpline, up to 6 counselling sessions covered by the hospice, psychological debriefs to help colleagues come to terms with their experiences, and a number of health and wellbeing initiatives such as a walking group.
With the cost-of-living crisis affecting workers throughout the UK, Barnsley Hospice has ensured that its staff, whatever their role or position within the organisation, are receiving a fair salary that is above the real living wage. In 2022, 100% of the organisation’s staff received a pay rise.
All employees are invited to the monthly Staff Forum where they can share any concerns or suggestions. Feedback provided at these events have resulted in several improvements within the organisation, including a suggestion box which is reviewed during the following month’s forum, a book swap club, EV charging points, and coffee and cake days!
Staff receive a 15% discount at Card Factory, as well as reduced prices on a range of goods and services, from holidays and mobile phone contracts, to shopping, through Mycardfactory. Annual leave is at least 28 days.
Through its charitable arm, Card Factory Foundation, the company has raised more than £7 million for Macmillan Cancer Support since 2006. It is the lead sponsor of the Wakefield 10k and has been supporting Wakefield Hospice for the past four years. Staff help to sort stock in the warehouse or undertake gardening work.
Colleague connection days where colleagues were encouraged to come into the office and reconnect with those they may not have seen for a while were launched. They were a great success. Food vans provided meals, there were skips so staff could clear out the office space and various activities they could join.
The commuter-assistance programme gives staff a discount on travelcards and/or parking. They are given £100 per month (£1,200 per year) to help cover commuting costs. The company also offers interest-free season ticket loans.
Staff have a personal development plan which is reviewed with their manager. They also have access to Degreed, an online platform containing skills training, and more than 200,000 courses on Udemy. The company is developing a platform that will allow staff to input their goals for the year, paired with regular catch-ups with their manager.
Under intuit's "we care and give back" initiative, everyone is given five paid days off a year for charitable work. Some staff work individually with charities close to them, others join forces to make a bigger impact. The company runs an annual Week of Service, when teams spend their time volunteering and raising funds.
Staff were given a £500 bonus at Christmas, and in June, they were given an extra week's pay. To help with the rising cost of living, staff are offered interest-free loans for transport and supermarket vouchers. The firm pays at least the living wage, rather than the minimum wage.
JMW's training team delivers task and knowledge-based training. Staff also have unlimited access to webinars, via a training portal, and the chance to attend external courses. During the past 18 months, the firm has signed up eight staff on apprenticeship programmes and developed an in-house trainee development pathway.
Senior managers have been designing a line manager training course that incorporates its values and expectations. It provides tips and real-life experience to underpin the learning. All managers are offered a mentor from a different area of the business, level of seniority and length of experience.
Awareness sessions on subjects such as social wellbeing, mortgages, financial wellness, menopause, women’s health, infertility, pregnancy and baby loss, stress management, resilience, hybrid working, nutrition, children’s wellbeing, mental health in the LGBTQ+ community, anxiety, meditation and mindfulness are part of the firm's wellbeing offering.
The firm offers a generous pension that provides the option to salary sacrifice. Staff are given five weeks' annual leave and can buy or sell a week each year. An extra day is given for weddings/civil partnerships, religious holidays and house moving. Enhanced maternity, paternity and adoption pay is also available.
A range of training methods are used, including formal courses, mentoring, coaching, e-learning, action-learning sets and videos. As well as structured training programmes for all areas of the business, the learning and development team provides informal training and support on demand, such as a five-minute chat before an important client meeting.
Weekly team huddles focus on employee wellbeing, rather than performance or information sharing. Team away-days, which take place in neutral community venues, are supportive events where people feel valued. Cross-service training and working groups facilitate the mixing of staff across the charity, so that they can share experiences.
The charity operates a buy-and-sell policy for annual leave. It offers flexible working, such as compressed hours, as well as hybrid working, to promote a good work-life balance. There is an employee assistance programme, a probate helpline and health cash plan. Bereavement counselling is also on offer.
As well as charity fund-raising, n-Compass works with community organisations, taking part in forums, such as Rochdale and District Disability Action Group, to address local issues. It also collaborates on projects, including Bury Stepping Out, and engages with hard-to-reach groups such as local mosques and Bury Asian Women’s Women’s Centre.
Staff have access to an external coach for personal or career-related advice and internal counsellors, who offer counselling support or general conversation about work or personal matters. There are also Speak Up Guardians who staff can go to if they have work-related concerns that affect their health. A wellbeing app offers a variety of resources.
A cost-of-living payment has been made to staff and supermarket vouchers are available. Enhanced sick pay is available and staff receive 25 days' leave a year, plus eight bank holidays. The organisation also gives staff the opportunity to buy or sell up to one week's holiday per year.
The trust is working to ensure its work incorporates a greener, eco-friendly output, including ground, air and water-source heat pumps, solar panels and the infrastructure to support electric vehicles. It is also working on a carbon-zero strategy and action plan.
