Fair Deal - How happy employees are with pay and benefits
Fair Deal itself doesn’t directly influence another factor. It’s classified as a hygiene factor. Sure, doubling everybody’s salary would make them happy but it wouldn’t make them feel any better about factors such as leadership and management.
Now although pay is not an engager, it is important that pay and benefits are at the right level as to not disengage employees further.
In addition to a company-wide 3% inflationary salary increase, staff received a one-off cost-of-living payment to recognise the challenging times. The company also introduced innovative benefits that help employees' money go further and invested in targeted pay increases for roles it believed were falling below the industry benchmark.
The monthly company-funded lunch is popular with office-based and visiting staff, as it gives them the chance to socialise and interact with people from other departments and teams. TetraMapping workshops help employees to understand their nature and that of others. They provide a learning experience that strengthens understanding of others and improves collaboration.
The Disasters Emergency Committee Ukraine Humanitarian Appeal was chosen as CitNOW Group's charity last year and various fund-raising events took place, including bake sales. Staff from across the globe also ran, cycled or swam the distance between Stirling, in Scotland, and Kyiv, in Ukraine — an impressive 3,070 miles — to help the cause.
There are plenty of opportunities for employees to top up their cash pot. Those rated ‘outstanding’ at their end of year reviews can ‘Grab a Grand.’ There are also long-service rewards and monetary prizes, including for 'etHERO of the month', suggesting ideas implemented by the business and during games and team events.
From day one, all employees are encouraged to reach their potential. There is flexibility to support them to develop in whatever area they choose, and job rotation is encouraged to boost skills and support succession planning. A new role has been created, focusing specifically on employee learning and development.
On passing probation, staff receive health benefits which include an Employee Assistance Programme and private health cover, with a cash-back option and the chance to add their families for a small additional cost. And working hours have been cut by one and a quarter hours a week with no change to salaries.
Annual awards recognise team members who exemplify the charity's values of "empowerment, respect, collaboration, compassion and passion". They are announced at an awards ceremony at the organisation's annual conference.
In July, Medaille gave all staff who were earning less than £30,000 a year, a 10% pay rise to reflect the rate of inflation at the time. The charity has also reviewed its job descriptions and pay structure to ensure they are fair and transparent.
At the Mersey service, an area of wasteland has been turned into an allotment, where residents plant and grow vegetables. Gardening is known to be good for mental and physical wellbeing, so it benefits residents but, on top of that, excess produce is donated to the local food bank.
Each post has a clear salary and grading structure for transparency and to track career development. Each scale consists of five points. Appointments are usually made at the first point on the scale, and well-performing staff automatically move up a point every year – each with a two per cent pay increment.
Everyone can participate in online yoga sessions, and an Employee Assistance programme provides online and in-person support to people facing personal issues outside the workplace. There's also a wellbeing' task and finish' group – an output from a staff conference exploring what would make Homeless Link a better place to work.
Every team member has an annual Personal Development Plan. It's regularly discussed and reviewed, identifying strengths and learning and development opportunities. Meanwhile, all managers get training in processes and systems and insights into their styles. They also have access to external leadership development courses, coaching and mentoring.
Cobalt wants everybody to achieve by setting realistic goals and targets. Its bonus scheme offers high financial rewards to all levels, including more junior ones. And there's a range of recognition awards with sought-after prizes, from a trip to NYC for Manager of the Year and a 'Dream Team Lunch' afternoon out for top performers.
A new People & Development Manager ensures employees know of all the opportunities available to them, from support to develop new business opportunities to taking the next step into management. There's also a mentoring programme pairing employees with a more senior colleague in another team to help build broader relationships.
Cobalt works with the Future Frontiers education charity. Its programme matches volunteers from the company with students from disadvantaged areas who may not traditionally have the same career opportunities. The project shows staff how to take the students on a four-week course to help them explore their options and broaden their horizons.
The foundation makes sure that its values, which include "striving for excellence", "inclusive" and "trustworthy", are visible to all staff and it sets out to articulate a clear vision. Staff away-days and meetings are used to convey that vision and inform employees on how the charity is performing.
There is a learning-management system containing training resources to support staff development. Learning hours, which offer bite-sized training sessions, are delivered by internal and external trainers. A dedicated group discusses how learning can be promoted within the organisation and it was responsible for creating learning champions. The foundation also has a leadership development programme.
Benefits include 30 days' annual holiday, plus compassionate leave, generous maternity and paternity leave and sick pay, as well as time off for moving home or study. It offers a life assurance scheme, season ticket loans and a cycle-to-work scheme. Staff are also given three paid days off a year for voluntary work.
