Officially a Very Good
Company to Work For
Officially a Very Good
Company to Work For
Officially an Outstanding
Company to Work For
Officially an Outstanding
Company to Work For
Officially a World Class
Company to Work For
Officially a World Class
Company to Work For
Officially a Good
Company to Work For
Officially a Good
Company to Work For
Officially a Global*
Good Company
to Work For
Officially a Good
Company to Work For
Globally*
Tech solutions company Telappliant believes its quality customer care is down to the enthusiasm of its employees, fuelled by opportunities for 'personal growth, financial reward and enjoyment.'
Celebrating 20 years in business, the London-based company, with sites across the UK and Sri Lanka, supports SMEs through a range of managed services from telephony and connectivity to cybersecurity and cloud infrastructure.
A comprehensive meeting schedule means its UK team of around 70 employees is kept up-to-date and regularly celebrated.
There are daily managers' meetings and department 'stand-ups,' and a monthly CEO-hosted meeting for information sharing and to highlight milestones and personal and professional achievements. And different parts of the business are invited to 'show and tell' so everyone knows their role in the company's success.
At Telappliant, senior leaders don't make decisions behind closed doors; they're made by consensus, including at monthly group management meetings. And new High Performing Problem-Solving Teams bring together technical experts to work through current business concerns and find practical solutions quickly.
And there are plenty of opportunities for employees to have their say on what would make the company an even better place to work, including monthly one-to-ones, fortnightly engagement surveys and cultural ambassador meetings with the CEO, where the reps share the views of the workforce.
And Values Awards are announced at the monthly all-staff meeting, celebrating peer-nominated colleagues who've gone above and beyond in demonstrating the values. Winners get an extra day of holiday added to their allowance.
I am happy with the pay and benefits I receive in this job
Non-sales staff are now rewarded for making 'sales' through a new initiative. Those who upsell to customers or successfully recommend a service are recognised on a gamification platform with cash rewards. This new way of working is helping the company better meet customer needs and improving the interaction between the sales team and frontline engineers.
This job is good for my own personal growth
A training programme for Team Leaders and aspiring ones – Lead 2 Succeed – is equipping colleagues with the right skills and knowledge to progress. It's so far helped four colleagues get promoted to these roles. A peer-to-peer mentoring scheme is also boosting confidence amongst technical engineers.
This organisation has a strong social conscience
The Community Engagement Group organises fundraising events and volunteering days to support charities and community groups close to Telappliant's sites. Activities have included charity golf days, a virtual London to Paris bike ride, litter picks and career talks and reading days in local schools.
I am happy with the pay and benefits I receive in this job
Non-sales staff are now rewarded for making 'sales' through a new initiative. Those who upsell to customers or successfully recommend a service are recognised on a gamification platform with cash rewards. This new way of working is helping the company better meet customer needs and improving the interaction between the sales team and frontline engineers.
This job is good for my own personal growth
A training programme for Team Leaders and aspiring ones – Lead 2 Succeed – is equipping colleagues with the right skills and knowledge to progress. It's so far helped four colleagues get promoted to these roles. A peer-to-peer mentoring scheme is also boosting confidence amongst technical engineers.
I am happy with the pay and benefits I receive in this job
Non-sales staff are now rewarded for making 'sales' through a new initiative. Those who upsell to customers or successfully recommend a service are recognised on a gamification platform with cash rewards. This new way of working is helping the company better meet customer needs and improving the interaction between the sales team and frontline engineers.
Employee engagement is taken very seriously by everyone at Telappliant, we believe our colleagues are key to our company’s long-term success. We regularly review opportunities to invest in our colleague’s individual development. We pride ourselves on ensuring the wellbeing of our colleagues are at the forefront of all of our activities. Communication is transparent and honest, with monthly company update meetings to appraise our colleagues of updates to business activities, charity events and celebration of our colleagues’ achievements.
Clare Marshall, Head of People & Culture
Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.
Companies offering school hours contracts to all staff.
Companies where at least 40% of the staff have worked there for more than five years.
Companies offering private health insurance to all employees.
If you like what you see here and would like to know more about working for a
1 Star
organisation, simply click the link for further information about careers with
Telappliant
.
