Homeless Link

Our vision is a country free from homelessness, where everyone has a place to call home and the support they need to keep it.
Hidden mission statement
https://www.homeless.org.uk

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Homeless Link is a membership charity supporting organisations that work directly with homeless people, from national charities to housing associations and small local groups.

Based in London, the charity's vision is a country free from homelessness, where everyone has a place to call home and the support they need to keep it.

And it's effecting change through various activities, from research and campaigning on policy to supporting its members through advocacy, training services and grant-giving.

It also runs an online case management system and Streetlink – a service that enables people to connect rough sleepers to the support they need to live off the streets.

And Homeless Link is flexible about where its almost 100 staff want to work. In 2021, all employees were given the option of working from home full-time if it suited them better. Today, around two-thirds are home-based. Not only does this support employees' work-life balance, but it's opened up the recruitment pool from London to the whole UK, helping the organisation feel closer to its members and creating a strengthened and diversified team.

Staff who work from home get an allowance and equipment costs. And systems and technologies – such as Slack and Zoom – ensure all staff, wherever they're based, feel included and up-to-date on corporate and personal news. And it's not all remote; teams meet every quarter, and events bring staff together three times a year.

A spotlight on

Homeless Link

View the latest achievements

Featured Workplace Factors

Fair Deal

65% of staff agreed

I am paid fairly for the work that I do relative to others within this organisation

Each post has a clear salary and grading structure for transparency and to track career development. Each scale consists of five points. Appointments are usually made at the first point on the scale, and well-performing staff automatically move up a point every year – each with a two per cent pay increment.

Wellbeing

82% of staff agreed

I am happy with the balance between my work and home life

Everyone can participate in online yoga sessions, and an Employee Assistance programme provides online and in-person support to people facing personal issues outside the workplace. There's also a wellbeing' task and finish' group – an output from a staff conference exploring what would make Homeless Link a better place to work.

Personal Growth

89% of staff agreed

The experience I gain from this job is valuable for my future

Every team member has an annual Personal Development Plan. It's regularly discussed and reviewed, identifying strengths and learning and development opportunities. Meanwhile, all managers get training in processes and systems and insights into their styles. They also have access to external leadership development courses, coaching and mentoring.

Fair Deal
%

65% of staff agreed

I am paid fairly for the work that I do relative to others within this organisation

Each post has a clear salary and grading structure for transparency and to track career development. Each scale consists of five points. Appointments are usually made at the first point on the scale, and well-performing staff automatically move up a point every year – each with a two per cent pay increment.

Wellbeing
%

82% of staff agreed

I am happy with the balance between my work and home life

Everyone can participate in online yoga sessions, and an Employee Assistance programme provides online and in-person support to people facing personal issues outside the workplace. There's also a wellbeing' task and finish' group – an output from a staff conference exploring what would make Homeless Link a better place to work.

Fair Deal
%

65% of staff agreed

I am paid fairly for the work that I do relative to others within this organisation

Each post has a clear salary and grading structure for transparency and to track career development. Each scale consists of five points. Appointments are usually made at the first point on the scale, and well-performing staff automatically move up a point every year – each with a two per cent pay increment.

Quick Facts

Organisation established in
2001
Total number of UK employees
Number of UK locations
39
Employee average age
32% : 61%
Male : Female employee ratio
71%
Employees earning £35k+
20%
Employee turnover (voluntary)
Quote from the top...

Homeless Link has a powerful ambition to end homelessness in England. To do this we need to help our members deliver amazing services and to help create the policy environment and government commitment to end homelessness. This is only made possible by the passion, dedication, creativity and compassion of our staff team. We try to create an environment that allows them all to flourish and take pride in their vital work on behalf of some of the most disadvantaged in our society.

Rick Henderson, Chief Executive

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Latest Achievements

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Interested in a career with
Homeless Link
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Homeless Link

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