Wellbeing - How employees feel about stress, pressure at work and life balance
The Wellbeing factor is closely linked with Fair Deal. If the scores for Fair Deal are low, the first place we’d recommend you look is Wellbeing.
If Wellbeing is also low, it may be that employees are being worked too hard and feel they are not being fairly remunerated for it.
At the end of 2020, each member of the team received a personal letter, a bag of goodies and an award from the chief executive, Antony Mayfield, to recognise their hard work and say thank you for getting through a hard year.
A “Walk the Mind” team social involved the whole team committing to take time away from their screens, outside if possible, and share photos. They all took their walk at the same time, making them feel connected even though the pandemic kept them apart.
Brilliant Noise participated in a local scheme called Tech-Takeback, donating all its unused or old laptops, printers and hardware to be distributed to families who needed them for homeschooling. Staff have taken part in clean-ups on the nearby beach.
The in-house development programme, MINDS, gives employees from all pay grades the opportunity to progress through the business into senior roles. There is no recognised qualification but two previous candidates have gone on to become general managers within the company.
In 2020 launched its "Souls" programme focussing on the mental health and wellbeing of team members. Employees have also been encouraged to take part in activities such as Couch to 5k and online exercise challenges with one person cycling the equivalent distance from Land's End to John O'Groats.
There is a 25% discount on holidays at any of the company's parks for staff, family and friends. Employees also get 25% off food and 15% off drinks in park venues which can be used in and out of working hours.
BCHG launched its Learning Academy in 2020 and despite the pandemic has managed to deliver its training programmes albeit mostly virtually. The organisation has also continued to support staff who are undertaking profession qualifications and apprenticeship programmes, and to enrol employees on courses relevant to their role.
In addition to weekly emails encouraging staff to remain positive during adversity and reminding them they have access to help and support if they need it, BCHG provided resilience training and ran virtual events including a laughtercise session, yoga and Monday night socials to combat loneliness.
In 2019 BCHG launched its agile working policy, and encouraged colleagues to work more flexibly investing heavily in IT and equipment and in doing has reduced its carbon footprint by reducing travel and office overheads such as heat, light and printing, saving money too.
The joint managing partners held regular webinars during the pandemic to keep all members of the team updated on the business and other topics, such as Covid safety. Staff were able to raise questions, anonymously if they preferred, and the managing partners made sure every question was answered.
Communication pods were set up after the pandemic started to ensure staff kept in contact with their teams and allow managers to check, informally, how everyone was doing. This helped managers to identify people who were struggling to work from home and put in place measures to support them.
BHP provided online pilates classes for staff working at home. It also introduced a fortnightly mindfulness/meditation session, delivered on Zoom by a wellbeing professional. This was held during work hours, and recorded for use later by staff who could not join in because of other commitments.
Baringa's female development programme supports women as they climb the career ladder – and helps male leaders understand how to be supportive. All senior managers, directors and partners have Baringa Adviser Training every two months so everyone knows what great looks like and all are committed to doing what it takes.
Teams have held virtual walking competitions, counting steps to race from London to Paris. Online yoga and fitness sessions have also kept people on their toes. As well as providing a 24-hour employee assistance programme, Baringa has trained people across all grades as mental health first aiders to spot signs of burnout.
Everyone has one volunteering day a year to support the community. Staff helped to research the impact of Covid-19 on youth employment prospects under the Drive Forward programme for young people leaving the care system. They produced a youth opportunity index, identifying sectors with the greatest number of jobs.
Every year we take on young people from local schools and colleges and either fund their qualifications directly or place them on an apprenticeship levy-funded scheme. At any time, approximately 10% of the workforce is being assisted through a qualification by Baily Garner.
Staff are regularly encouraged by management to switch off from work, go for walks and engage in virtual social events whenever possible. Employees are also encouraged to make calls to colleagues they have not spoken to for a while and to continue to listen to and support colleagues.
Everyone is allocated two paid days a year to volunteer or get involved in a community project and staff have been encouraged use these days for remote activities where possible during lockdown. The firm also donated the £15,000 it would have spent on the annual client Christmas party to charity.
The Leadership Team has been producing weekly vlogs to keep staff updated and maintain visibility. A number of executive team Q+A sessions have been held and all leaders have regularly attended virtual team meetings, not only in their own teams but with others too.
Virtual exercise classes and 'tea breaks' have given staff the opportunity to come together to chat to people they don't often come into contact, helping them stay fit and socially connected. Flu vaccinations have also been provided for those who want them.
The group's charity, Realise, has a programme of support for a wide range of projects worth approximately £300,000 a year and the Homeworks team has provided services throughout the pandemic to ensure neighbourhoods remained safe, clean and tidy, including removing several tonnes of fly-tipping.
The UK leadership team lead programmes covering age, gender, LGBT+, disability and faith to provide role models for behaviour both internally and externally. They share best practice with peer organisations through media engagement and conferences to encourage others to follow suit.
Internally-designed management and leadership courses are offered at all levels. Arcadis is an approved centre for the Chartered Management Institute and supports staff through MBA programmes. All staff have access to online training and managers are invited to one-to-one training sessions.
Arcadis supports mental and physical health as a priority, organising a 12-week physical exercise course with a personal trainer during lockdown and extending private medical insurance to include a Family Health helpline. The Babylon online GP service has been introduced so that doctors can be accessed without visiting a surgery.
All employees have access to the Learning Hive, adm's online learning portal, which offers a variety of development resources including LinkedIn Learning. Academy sessions are workshops run by subject-matter experts within the business. Financial support is available for professional exams, such as accounting and HR.
Culture Club is an initiative run by staff, for staff, to ensure everyone makes time for fun and socialising in and out of the office. It also allows employees to meet team members in different parts of the world. Events include a sports day, a bake-off, workout classes and quizzes.
The agency's Americas office asked colleagues to nominate local charities that were in need of PPE. A range of deserving charities was put forward, making it hard to choose just one, so adm decided to divide 2 million PPE masks between all seven nominations.
ARC's new health and wellbeing group, the brainchild of one of the staff, sends out mental health tips. The group organised a Race to Kochi, with UK and Australian staff challenged to walk the number of steps to Kochi, the city that lies halfway between them.
All staff are granted shares in ARC through a tax-efficient scheme, which offers a company loan so they can buy into the scheme without using their own funds upfront. Every employee receives 1,500 shares, with significantly more available to those who win work for themselves or others.
Under a new initiative, every staff member is entitled to an additional day off to give practical support to their favourite environmental cause. Covid-19 limited the options in the scheme's first year, but some staff joined local litter-picking activities. There are plans for beach clean-ups or tree planting initiatives.
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