My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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Managers at the company are supported by regular coaching and feedback, with their work being underpinned by the ‘Manager's Toolkit'. This sets out exactly what the role of the manager is, especially when it comes to supporting the development of their team members.
Event such as the annual sales conference and strategic managers meeting celebrate also focus on celebrating key milestones within the business. Many social events are organised, including team-wide BBQs.
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Each year the company provides at least two events that are open to all employees to attend. The events are great opportunities for employees to mix and catch up with colleagues that they haven't seen for some time and receive company-wide updates.
Fidessa have a peer-to-peer reward scheme whereby employees are nominated to receive a £100 voucher for going the extra mile. Winners are chosen by comparing their performance to the company's values.
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All candidates that receive external training are mentored within the business. This access to the senior leadership team is extremely powerful and helps to build relationships and raise the profile of candidates.
All company waste is sorted so nothing goes to landfill. As well as this, the kitchens use free range chicken, free range eggs, sustainable fish and free range pork and beef. The use of plastic straws has also been eradicated.
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All staff have their birthday off work - if a birthday falls at a weekend, they can simply take a day off in one of the weeks before or after the weekend.
Forest Fuels have donated wood chip to television show DIY SOS in Telford, creating a home for a very ill little boy. They also donated wood chip to a memorial garden in Devon commemorating a fallen soldier.
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Gravitas have a bespoke training system that was designed in-house. It is supported by a team of dedicated trainers, external consultants, providers and managers. The program is modular and caters to different learnings styles through a very wide variety of methods.
Gravitas have a bespoke training system that was designed in-house. It is supported by a team of dedicated trainers, external consultants, providers and managers. The program is modular and caters to different learnings styles through a very wide variety of methods.
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By working in different parts of the office during the year and being a member of each team, leadership is available at any time for all members of staff. Managers also regularly participate in team activities and bonding.
Many employees opt for home working, or a home-work balance to help accommodate childcare and their personal circumstances. Staff also benefit from shifted hours that make caring for loved ones easier, or simply make the commute to work slightly more bearable.
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Managers' performance is held to an exacting standard, measured across a number of different factors including practice profit growth and team member satisfaction. They're peer-reviewed every quarter and annually, while team members are asked about management through internal surveys.
The company has a purpose: to help everyone touched by the business to FISH (Find Inner Self Happiness) – in work, spiritually or emotionally. Managers educate team members in how to SWIM (Success is Within the Individual's Mind).
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Departmental strategies are based on the company values, which are used in meetings and talked about regularly. Management also attend annual fun activities to get them involved and interacting with people outside of work.
Departmental strategies are based on the company values, which are used in meetings and talked about regularly. Management also attend annual fun activities to get them involved and interacting with people outside of work.
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An annual staff conference gives all staff the chance to work together, engage with senior management and participate and contribute to corporate activities. The event features a number of different activities showcasing current policy initiatives, while sharing current thinking on the vision of the organisation.
All staff have been assigned a minimum of three personal development days, during which they are invited to identify training needs. This has been supported through a new online learning system, which allows employees to complete training courses and record development.
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The firm has a range of recognition tools. These include the gift of time for people's birthdays and the annual star awards where any team member can become involved and get nominated employee of the year. A range of prizes match the awards.
There's a monthly wellbeing magazine, reduced membership to local gyms, flexible working and the possibility of job shares and reduced hours. They can alter shift patterns or exempt people from certain hours if they have caring responsibilities.
