St Martins, a beacon of hope and support, was established in 1970 with a vision to offer more than just a home for the homeless. With a focus on personalised support that transcends mere shelter, the passionate team at St Martins tirelessly works to understand and meet the unique needs of each individual. The organisation champions the cause of homelessness prevention and independent living, underscored by compassion and understanding.

St Martins' strategic 3-year plan, which all team members contribute to, ensures organisational clarity and alignment. New members are introduced to the company's mission, vision, and values through informative sessions led by the CEO, fostering a shared understanding of the organisation's goals. The 'Always Moving Forward' initiative serves to keep the team updated on organisational activities and future opportunities.

A culture of transparency and openness is nurtured through the sharing of Senior Management Team (SMT) meeting notes, encouraging feedback and fostering a two-way communication channel. The SMT is deeply committed to the organisation's values and culture, acting as role models for the entire team.

Despite having multiple sites across Norwich, St Martins maintains a cohesive culture, ensuring its values are at the heart of every interaction. The organisation's commitment to inclusivity is reflected in its recognition of all team members' contributions, irrespective of their role. This culture of recognition and inclusivity is further reinforced through various messaging forums, including video messages.