My Company - The level of engagement employees feel with their job and organisation
My Company is what we call an ‘output’ factor, it focuses on people’s ‘love’ and ‘pride’ in working for your organisation.
Now unfortunately you can’t directly make people feel these emotions, but when all of the other seven factors are doing well, people will be far more likely to experience that love and pride ultimately improving the My Company factor as a result.
The organisation offers a recognition award of up to £500 to employees who make an extraordinary effort, contribution, and/or sustain an exemplary level of exceptional performance. As some of the company’s projects remain open over the Christmas break, it has introduced a payment for staff who cover Christmas Day.
Visibility and communication is essential to the organisation. The results of the last internal pulse survey were shared with staff in January through a company-wide video call by the Chief Operating Officer. The company culture is driven by these surveys, so communicating them with staff is treated with the importance it deserves.
It provides food parcels to its residents and people who use our services when and where needed. These are often gifted or donated by organisations, local churches, and groups within the local area. It has also distributed essential supplies including face masks, hand sanitiser, and hygiene products.
Partners at Schillings are encouraged to attend business development meetings with a colleague from another part of the organisation – this could be a Partner or another senior fee earner. Its wellbeing, EDI, and social committees work together to ensure the work they are doing is complementary to and enhances the work of the others.
Schillings runs a bespoke leadership skills development programme in development that reflects its values of culture and purpose. This develops its leaders to find their authentic leadership style and voice, alongside their ability to flex and deploy other relevant leadership styles as needed in different situations.
Schillings listens to its employees and has teams called Partner Engagement Teams. These are small teams of ten people, led by a partner. These teams are cross discipline and a mix of grades and roles. They provide the firm with a 2-way feedback loop and allow them to address and consult new ideas and changes.
Employees already benefit from retail discounts and medical cashback, and there is now additional cost-of-living support. All staff can apply for up to £500 from The Stowe Helping Hand Fund if they find themselves with an unexpected bill they’re struggling to pay, such as a broken boiler or car breakdown.
Stowefest is the annual get-together for all the firm’s legal teams. There are opportunities for training and development and to hear from inspirational external speakers. And 2022 saw the first ‘Best in Stowe’ awards gala dinner. There were more than 100 nominations, with peer-nominated categories including Best Newcomer and Most Valuable Player.
New starters benefit from an enhanced induction process. They get IT equipment and access to the firm’s people system before they start. They’re also allocated a buddy and have a virtual meet and greet with the CEO. An extended settling-in period has replaced the probation period, and they can access benefits from day one.
RSM UK has an annual wellbeing campaign called ‘JanYOUary’ which is designed to help its people to invest time in themselves, supported by a month-long calendar with activity ideas. Each year, the campaign’s focus is adapted to keep it relevant. The organisation has also signed the Global Collaboration for Better Workplace Mental Health pledge.
The organisation utilises open communication between all levels of the business through its Employee Voice Champions (responsible for improving the employee experience at RSM UK), Talk to the Top (employees meet with the leadership team to discuss issues), and Diversity and Inclusion Network Groups (helping to shape the organisation’s EDI policies).
In the 12 months up to 31st March 2023, the RSM UK Foundation made charitable donations of a value of over £730,000. These donations included over £15,000 to Trees for Cities to support ongoing environmental projects and more than £110,000 in partnership with UNICEF in its appeals for Pakistan Floods and the Syria-Türkiye Earthquake.
Seed introduced a 'buddy system', where every month employees would be buddied up with a colleague and have 20/30-minute weekly calls where they could catch up about anything non-work related. It introduced this as a way of imitating the 'water-cooler chats' that would happen in the office.
One of its recent employee engagement surveys identified how Seed should support the team with progression; the organisation created a clear development guide which gave staff a clear view of how to develop. The structure gave focus on development in the areas employees wanted without being restricted by a single job title.
Community work is something that is very important to Seed and as such, there are many ways in which it gives back. It currently donates monthly to several charities such as Great Ormand Street Hospital and Forest Carbon. It also has a dedicated charity committee that arranges regular charity events for the team to attend.
Every team member can nominate colleagues who’ve gone the extra mile through the EW Allstars reward and recognition programme. It celebrates staff in four categories – 'Be Great', 'Be Amazing', 'Be Extraordinary' and 'Be Kind'. On ambassador approval, the nominees get money in their prize fund to spend with a host of retailers.
The ‘Yellow Dip’ induction (reflecting the uniform colour) includes the company history, mission, vision and values and a ‘walk and spot’ around the park. All new starters get a bespoke four-week plan, a ‘buddy’ to ease them in and branded items to make their lives easier, including water bottles and keyrings.
Employees are encouraged to suggest professional development opportunities to support their ambitions. Team members can benefit from bespoke learning courses like project management certification and Excel skills. There are also English classes for non-native speakers. The management team has external support to develop the skills and knowledge to build cohesive, results-focused teams.
East Coast College have produced pulse surveys with action plans based on the responses to provide a better workplace for its employees. It has further implemented a suggestions and feedback form on the intranet which is reviewed by Management termly, and the CEO conducts listening groups each term with groups of staff.
The college recognises that all employees play a vital role in its success. Its Emerging Leaders programme, led by the CEO, usually has a cohort of around 15 staff members who aspire to become leaders. The programme focusses on self-awareness and development alongside core competencies in areas such as people management, including employment law.
All managers have the opportunity to participate in the management degree apprenticeship run by the college in conjunction with University of Suffolk. The college also runs Mental Health First Aid training each term for all staff and Emotional Awareness training for managers, teaching wellbeing intervention support.
Employees now have access to a workplace health programme with annual health checks, online GP appointments, counselling sessions and other benefits, including health screenings and gym memberships. The company is also happy to pay if employees want to take a gym class together or hire a venue for a game of football.
Employees are recognised for their efforts and hard work with rewards and incentives. There are bonuses for passing exams and team nights out for hitting targets. And if staff recommend a candidate for a role, they can get £500, £1000, or more (depending on the seniority of the position) if they’re appointed.
Charity and community are part of the fabric at Fitzrovia IT. In the last 12 months, employees have participated in two 10k runs and raised £2000 for the MS Society. The company is always happy to match the donations or sponsorship raised by its employees.
Each new employee at FluidOne receives a welcome pack that includes a water bottle, mug, pads, pens, and a printed copy of the organisation’s values. The induction course includes health and safety training, company structure, policies, procedures and wellbeing benefits, and initiatives are available to employees from day one.
All managers at FluidOne goes through several training programmes internally and externally to ensure that they are equipped with the necessary tools to be a great manager. During their first 3 months, they follow a specifically designed programme to help them to understand internal management policies and procedures.
FluidOne conducts regular pay benchmarking and pay reviews to help it to identify and eliminate any disparities in pay based on protected characteristics. It also has a transparent pay policy that outlines the factors used to determine pay, such as experience, education, performance, and job responsibilities.
Employees working from home can expect regular check-ins to ensure they're working within their contracted hours and not using home working to manage their sickness. There are also open discussions on workplace loneliness, and celebrations always include remote workers, whether lunch allowances or virtual quizzes.
All employees can access a full-skill development platform via the HiB Academy. And every team member gets two hours a week during work time for their learning and development, recognising how tricky and burdensome it can be to juggle study with work and home life.
HiB supports charitable and community initiatives through its community panel. It uses its annual budget for various initiatives, from providing fencing and gates to boost security at a Warwickshire recreation ground to sponsoring kits for local sports teams. And it's provided complimentary products for homeless accommodation in Birmingham.