My Company - The level of engagement employees feel with their job and organisation
My Company is what we call an ‘output’ factor, it focuses on people’s ‘love’ and ‘pride’ in working for your organisation.
Now unfortunately you can’t directly make people feel these emotions, but when all of the other seven factors are doing well, people will be far more likely to experience that love and pride ultimately improving the My Company factor as a result.
Formal management development is supported through both internal and external programmes, leading to professional qualifications. During the pandemic, Bibby introduced specific training on how to manage colleagues remotely. An Aspiring Manager programme offers colleagues an opportunity to learn basic managerial skills, performance management and supporting wellbeing.
Female members of the sales team hosted a successful session to promote diversity and inclusion, focusing on the challenges faced in some areas of the business. Similar sessions are planned for departments perceived to be male-dominated, such as IT and finance, to encourage more women to apply.
Bibby believes attracting, retaining and developing its people is the key to continuing success. A coaching programme, led by the executive committee, is dedicated to continuous improvement of all employees, developing teams that are highly-focused to achieve results.
An employee forum, Your Say, with representatives from all offices meets regularly to discuss and feed back questions to senior management. Through Yammer, staff are invited to post positive updates, ideas, activities and the way they are handling lockdowns to ensure they keep connected to colleagues.
Wellbeing food and drink boxes were given to staff during the pandemic to raise morale. They also received a luxury Christmas food hamper, delivered to their homes, as well as a £250 bonus for working hard throughout a difficult year.
Bishop Fleming continues to support national charity Young Enterprise, which reduces youth unemployment by giving young people work-related skills, by providing financial, volunteer and board level support across all its regions. Each office chooses a local charity to support through fund-raising and expertise.
Managers are given free access to LinkedIn Learning and other platforms to enhance their leadership skills with effective practices and tips passed on during monthly management meetings. Senior managers were given the opportunity to attend a Business Mastery event which focused on studying innovative approaches used by successful industry leaders.
Senior managers made the decision to move to bigger premises to ensure futurecompliance with social distancing at work. With social responsibility high on the agenda, it recently invested £4 million on manufacturing equipment that will cut dependence on overseas products and reduce its carbon footprint.
BLK Box has introduced a monthly Most Valuable Player award in which employees are able to vote for the colleague they believe goes above and beyond their role. The winner is announced at a team meeting and receives a £100 voucher of their choice.
The results from staff surveys have been shared with employees and in 2020 the company tackled feedback about hiccups in communication by ensuring that all staff members can raise issues directly with the leadership team.
Before Covid-19 restrictions, staff enjoyed getting together out of work for karting and white-water rafting. Although social events were forced online during 2020, team members have stayed on their toes by competing in fitness events, and relaxed by sharing virtual Friday afternoon drinks.
Boss has worked with Streamz, a London youth charity, for three years and its employees contribute to the cause not only through donations but by helping young people develop their CVs and advising them on how to interview well. The company is also the main sponsor for Hartley Wintney Football Club in Hampshire.
The senior leadership team communicates with staff through company-wide meetings every quarter, which involve Q&A sessions where staff can choose to be anonymous. They spoke one-to-one to every employee at the start of the pandemic and set up weekly management calls to ensure the flow of information through the business.
When senior managers noticed that some staff were struggling with home working and isolation during the lockdowns, they set up a virtual social calendar which had events, challenges and drop-in sessions. On the agenda were coffee catch-ups, photo competitions, virtual bingo and virtual escape room.
Every Monday, on all social media channels, a ‘Meet The Team' campaign showcases one employee, who explains what their role is and shares some of their home life. The aim is to show that behind ‘Making Technology Human' is a human being.
Managers are tasked with building effective teams with clear objectives, focus and delivery and are provided with generous training budgets to allow team members to embrace new skills and ideas. Individual performances are managed, monitored and celebrated using KPIs and measurable goals.
To keep his teams connected, amused and fed, CEO David Ball set up ‘Doughballs', which invited in-work and furloughed staff to bake treats on Zoom. With yeast hard to find, Bell sourced supplies and sent them out to those who needed them. ‘Doughballer of the Week' has become a desirable accolade.
The first creative agency in the UK to achieve ISO accreditation for sustainability at both in-person and digital events, Brandfuel has appointed a sustainability ambassador to ensure the issue remains central to company culture. The agency helped found ISLA, a not-for-profit alliance promoting environmental best practice in the events industry.
Responding to the Black Lives Matter campaign Bravissimo create digital listening groups to hear personal accounts of discrimination experienced by employees and has launched a Diversity & Inclusion committee to ensure it is more representative in all it does from its marketing and models, product range, recruitment and team diversity.
Christmas hampers were to every employee to thank them for support and efforts over the past year and retail and customer service teams held a range of events from quiz nights to dress-up & exercise classes to keep teams motivated and positive.
Over the last year Bravissimo's warehouse has recycled 72 tonnes of bailed cardboard, 17.3 tonnes of polythene, and 16.4 tonnes of tissue paper. The Product team have donated leftover textiles in an initiative that has meant local schools have been able to use the materials for Art lessons.
The Cello Academy has been running for 14 years and connects all of the Cello businesses through the process of management learning and development and includes The Aspire Programme for new managers, The Inspire Programme aimed at mid-level managers and project leaders and The Senior Leaders Programme.
During lockdown Cello Health has regularly sent employees treat boxes containing games and activities,stationary to use for work and special treats including chocolates and champagne. Employees who are recognised for going above and beyond for their clients and colleagues have been rewarded with gift vouchers and additional time off.
For the last three years Cello Health has been supporting The Trussell Trust and its foodbanks including throughout lockdown. Cello Health also held virtual fundraisers including a bake-off and charity quiz and donated £10,000 to Findacure, a charity which supports people with rare diseases.
The mission is to be a housing association motivated by Christian and social concern to create places where people want to live, invests in good quality housing and provides affordable support and servicesthat are accessible to those in housing need.
Christian Housing believes in developing its staff internally through individual training or job shadowing. Staff are given the opportunity to “act up” as managers to cover maternity leave or sickness absence. E-learning sessions on GDPR, whistleblowing, business continuity planning and Equality, Diversity and Inclusion are available.
Every month, employees are invited to an ‘All Hands' Zoom meeting with senior managers providing business updates and providing an open forum for questions. Weekly virtual coffee meetings are held for colleagues to chat informally and a staff member runs weekly mindfulness video calls.
The senior leadership team are focused on remaining active practitioners – more than 60% of their time is spent doing client work. They work directly alongside the team, integrating themselves by hot-desking. This helps them to retain credibility and lead by example.
Inspirational speakers from totally different fields are invited to share their stories with staff as part of Citypress's wellbeing strategy. In 2020, these included Lord (John) Bird of The Big Issue and Simon Binns of LadBible. Board games and book clubs encourage staff to take a proper break at lunchtime.
The agency makes 40% of its operating profit available for performance-related bonus rewards, and last year the whole team received a bonus for outstanding contribution. Everyone receives a £500 cash bonus at Christmas, and there are one-off bonuses of up to £1,000 for exceptional performance.
