Hard-working employees at Boss Professional Services cultivate long-standing relationships with clients through their recruitment businesses.

The London-based business has grown since it was established in 2013 to recruit for professionals working in the energy sector, mainly in Asia and the Middle East. It has added a team of more than 150 contractors in its Enterprise Resource Planning (ERP) division and the flourishing smart technologies team now has more than 50 people.

Throughout the group, people are the focus. Boss invests in their ideas and goals and works alongside them to create new businesses in partnership. The company recognised that individuals were affected by the pandemic in very different ways over the past year. To make sure everyone felt supported, the leadership team strived to be transparent and consistent in its communication, offering flexibility while working from home, continuing investment in training and upholding incentive schemes.

Quarterly lunch clubs – part of the reward scheme for meeting sales targets – had to be suspended during the pandemic, so colleagues were sent Deliveroo vouchers instead to enjoy a takeaway with their family or housemates. While travel has been limited, employees can still book a place on the next company trip by performing well in their jobs. Shares have been awarded to two people in the management team for exceptional results.