The society uses blended learning. Its model includes online learning, bite-sized training, work-based learning, learning games, project-led activities, acting-up opportunities, secondments, involvement in staff-led initiatives, learn-and-share forums and support to obtain further qualifications.
Staff nominate a charity to support each year, based on recommendations submitted by colleagues. In 2021, it was Swan UK, which supports children with syndromes without a name. It received £3,000 thanks to staff-led activities such as quizzes and sweepstakes, as well as match-funding from the society of up to £1,500.
The society has continued to work predominantly remotely, but leaders have increasingly sought opportunities to connect with people in person, while sustaining virtual opportunities. The leadership continued to work towards its ambition to engage staff with its vision through leader-led "home-team’"discussions which provide a space for staff to give feedback on a range of topics.
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