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What are companies doing with regards to 'Fair Deal'

Learn about the Factors Effect Model

What affect will focus on the 'Fair Deal' factor have?

Fair Deal - How happy employees are with pay and benefits

Fair Deal itself doesn’t directly influence another factor. It’s classified as a hygiene factor. Sure, doubling everybody’s salary would make them happy but it wouldn’t make them feel any better about factors such as leadership and management.

Now although pay is not an engager, it is important that pay and benefits are at the right level as to not disengage employees further.

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Recruitment

Mane

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To ensure that all colleagues have clarity on the organisation’s mission, vision, strategy, and values, Mane’s leadership team provides an annual update during an end of year presentation, as well as monthly 'wash-ups' to keep team members in the loop on performance, progress and plans.
Mane reviews employee performance based on value driven career pathways. The organisation also offers colleagues the chance to attend an all-expenses paid trip abroad (recent destinations include Las Vegas and New York), which is achieved by hitting an agreed financial target. The trip serves as a huge motivator for high performance.
Mane is a member of The Recruitment Network (TRN) which provides managers with the opportunity to network amongst others in the industry who will be able to share experiences, insights, and other perspectives. TRN also has some useful content around management development and support which the organisation’s current and Future Leaders can access.
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Recruitment

Prospero Group

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The Group energise our teams through its Social-Wellbeing committee. Initiatives such as in-office events, company-wide celebrations, and team day-outs help to foster camaraderie and excitement while providing opportunities for relaxation and team bonding.
One effective way Prospero Group rewards employees for their efforts is through goal achievement competitions. By achieving goals throughout the year, employees can win prizes either for themselves or, if it's a team goal, for the team/office. The Group also conducts summer and Christmas awards to recognise employees for their achievements over the year.
The organisation promotes employee growth and development through structured training, mentorship, cross-functional projects, performance feedback, leadership development, and recognition programs. These initiatives empower its workforce, enhance job satisfaction, and improve overall organisational performance.
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Accountancy

Rickard Luckin

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Last year’s social calendar saw Romford Dogs evening, a Summer Team Building event and a Christmas Party. Peppered around these large events were regular football sessions, and payday breakfasts and lunches.
At the annual Rickard Luckin Awards, the organisation provides an opportunity to celebrate the team’s successes. Anyone can nominate anyone else within the firm, and an independent ‘nominations panel’ decide who is the winner. As well as the team-wide recognition at the awards ceremony, award winners receive a trophy and a £250 gift card.
Through the Rickard Luckin Development Academy, the organisation provides a blend of technical, business and soft skills development content. At the heart of this is the RLPDP, its Learning Management System, which provides a blended learning environment with learning tools and resources.
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Retail

Selco Builders Warehouse

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The management development programme, Rising Stars, comes in three, 12-month courses: bronze, silver and gold. Delivered by an external company, the content is written by Selco. A staff member starting on the bronze programme could be a deputy manager by time they finish the gold level.
Staff rate lifestyle benefits more highly these days, so the company has increased holiday entitlement, extended the amount of people for whom it provides private healthcare and made a free health-cash plan available to all 3,000 employees.
Engagement days with different themes take place across the whole business about four times a year based on a different theme. Each team celebrates the theme in their own way and events are posted on the company's communications platform.
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Technology

Softwire

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Softwire provides permanent health insurance which pays 75% of an employee’s salary (less state benefits) until normal retirement age in the event that they are unable to work for a prolonged period due to most forms of sickness or accident. All employees are automatically covered for this benefit without having to explicitly sign up.
The organisation celebrates employee achievements and contributions during the "Softwire Awards". Potential winners are nominated by colleagues, and four prizes of £500 are awarded to the people who had most embodied each of the company’s four values (Kindness, Trust, Fun, and Caring about what we do).
Softwire provides specific Line Manager Training to all employees who are starting in a management role. This training has a mixture of management and leadership theory, workshops around how to give and receive great feedback, discussion forums where employees can bring real-life scenarios, and resources to continue to learn how to develop those skills.
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Charity's

St Martins

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St Martins follows the National Joint Committee salary scale. All roles are linked to a job family which has a number of points which team members move up annually on 1 April. In 2023, the NJC increase was substantial, with the lower paid ranges receiving a 7% increase.
The Director of Operations holds Team Leader and Manager development sessions on a regular basis. This is an opportunity to discuss issues and ask questions and ask advice with peers in a safe and confidential environment. Most recently a longer session was held covering performance management, disciplinary and capability.
St Martins was part of a team which worked with the local community to prepare a communal garden for its 100th year anniversary. This involved a group of team members working alongside the community and the purchase of a tree. It has also planted several trees as part of its commitment to the Queens Canopy.
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Technology

Computeam

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Team incentive budgets, which managers can use on team activities, rewards and recognition continues to encourage staff to maintain their positive work attitude and customer service. The organisation also regularly takes part in team challenges and charity fundraising across all its offices to bring teams together and encourage cross-team communication.
The organisation host annual summer and end of year parties and adopt a culture of praise by recognising people in its monthly Compunews which encourages people to nominate colleagues for values and performance. It also has a Profitshare Scheme, meaning that employees benefit from overall company performance and are awarded additional shares based on tenure.
The organisation has launched an Employee Assistance Programme service which has a dedicated management support function that is available 24/7 for guidance and support on all employee wellbeing matters including managers own mental health and how to support a team member with mental health concerns.
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Business Services

UK Finance

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UK Finance holds regular monthly Company 'Town Hall' meetings which are hosted by a member of the ExCo team and which are an opportunity to bring all colleagues together to share news, updates and for teams to showcase their work.
Every month, the organisation asks colleagues to nominate others who they believe have gone 'above and beyond' in performing their role. All nominations are reviewed and successful nominees are awarded a bottle of champagne at the monthly all colleague 'Town Hall' meeting.
All colleagues are entitled to three paid 'volunteering days' each year which they can use to support a good cause of their choice. Furthermore, at the end of each year colleagues vote for a 'charity of the year' which becomes the beneficiary of any fund raising activities that the company undertakes the following year.
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Automotive

Carparison

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With a focus on ensuring all teams know how each department works, when a new starter joins, the last department they spend any time with is their own. They spend a whole day with each of other departments, learning how they function together and feed the department the new starter is going to work in.
The organisation has recently implemented a pay award scheme. This scheme was the direct result of the current cost of living crisis and has a focus on applying a higher percentage financial award to those employees who are the lower earners within the organisation.
As well as supporting managers through internal coaching and mentoring, the organisation has recently engaged with an external training provider to provide management training to its middle managers. Furthermore, the organisation has ensured that employees have access to Mental Health First Aid training.
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Consultancy

PJA

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PJA spoke to staff to assess their wellbeing, and undertook surveys to fully understand how well they feel supported. In response to feedback, it enhanced its wellbeing programme, signed up to a proactive wellbeing service: Looking After Me, and addressed concerns about the cost of living by bringing forward pay rises.
The organisation operates using an EMI scheme. The aims of the plan are to recognise its team's work by inviting all staff to participate in the scheme and become a shareholder, helping retain staff and incentivise them to grow the company value for their own benefit and reward them for their future efforts though dividends.
PJA have supported a number of Charitable and community events over the last twelve months, including LandAid SleepOut where eight employees participates to raise money for young homeless people. The organisation also support other charities such as MacMillan, Save the Children, and a local women’s refuge.
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