My Company - The level of engagement employees feel with their job and organisation
My Company is what we call an ‘output’ factor, it focuses on people’s ‘love’ and ‘pride’ in working for your organisation.
Now unfortunately you can’t directly make people feel these emotions, but when all of the other seven factors are doing well, people will be far more likely to experience that love and pride ultimately improving the My Company factor as a result.
Chief Executive Officer Steve Graham is in outlets on a weekly basis and he also communicates with the team by email and via a blog on their Iris employee app. He attempts to know all 570 employees by name and attends every Manorview Way workshop, totalling around 150 in 2018.
Manorview Group are passionate about giving back to the communities they serve. They regularly work with A&M Scotland who support children from deprived areas to offer placements to some of the young people in their membership.
Manorview Group are passionate about giving back to the communities they serve. They regularly work with A&M Scotland who support children from deprived areas to offer placements to some of the young people in their membership.
Managers complete Microsoft Accreditation's and have on going support available to them through regular 121's. Managed 24/7 also use DILO's (taken from the sixth sigma process) for all managers alongside on going training and on-boarding.
Managed 24/7 have internal screens where they announce hardworking colleagues whether it being weekly or monthly. This allows the company to see who has completed great work, which then creates conversation and motivation.
Managers complete Microsoft Accreditation's and have on going support available to them through regular 121's. Managed 24/7 also use DILO's (taken from the sixth sigma process) for all managers alongside on going training and on-boarding.
Make UK run a Customer First Reward & Recognition Scheme, these are quarterly awards and are open to all staff based on nominations by other members of staff, these are held at an annual R&R dinner and celebration. The focus on a range of Customer Care initiatives makes this a very important scheme for a professional services organisation.
At Make UK, home workers use Lync to communicate with each other. There are regular team meetings and away days held for staff to come together. In addition to this, H&S, Customer First and Well Being Champions across work locations / working groups.
Make UK provide a Mental Health First Aider programme covering all locations. In addition, all staff are eligible to use Westfield Health Level 1 benefits. Make UK provide flexible arrangements on a case by case basis and have always provided the statutory minimum arrangements.
The brand's Growing Together process allows for all managers to have performance expectations discussed and agreed. Quarterly check-ins, mid and end year reviews also take place. Aligned with the Growing Together process, and to help evaluate the current performance and potential of retail store management teams.
All of their colleagues can access their Employee Assistance Services free of charge. This includes: emotional support, legal support, financial planning & hardship grants and health & wellness advice.
M&Co's New Manager Assimilation process facilitates the development of working relationships between a new manager and the team, aimed at promoting immediate and open communication, which is relevant to the manager/team member relationship, speeding up the ‘getting to know you' process for both sides.
In January 2017, they greatly improved their benefits package and now offer a one month paid sabbatical for long serving members of staff, which was backdated. As a result, five members of the team took a month off and enjoyed fantastic trips around the world.
All new managers are invited to attend a management course through the British Institute of Recruiters and APSCo. This provides them with fundamental training on management and results with them being awarded a management diploma qualification.
All new managers are invited to attend a management course through the British Institute of Recruiters and APSCo. This provides them with fundamental training on management and results with them being awarded a management diploma qualification.
Leading the business with values intact is key to the company, and this is reinforced at the annual Leadership Away Day. In addition, COO Tamsin Parker presides over these values through the monthly Chief's meeting and in Leadership Group meetings.
This is a values-based business, with new starters introduced to the Purpose Statement, culture statement and values on day one. They're then woven into day-to-day life, assisted by a number of initiatives, including the 25 Culture Champions in the business.
Three times a year, the CEO hosts ‘Come Dine With Tom' to reward the team in each location. Six times a year, in Speed Networking, around 20 people get to spend four minutes with each business leader. There's also a People Conference, profit-sharing and a Partnership Day.
The organisation has moved from appraisals to ‘achievement conversations'. There's an Ideas Lab on the blog site to encourage innovation, and board briefings to share information about decisions and milestones with staff. The senior team embraced the recent Summer Challenge, which included the Tour de Yorkshire bike ride and Three Peaks Challenge.
The organisation has moved from appraisals to ‘achievement conversations'. There's an Ideas Lab on the blog site to encourage innovation, and board briefings to share information about decisions and milestones with staff. The senior team embraced the recent Summer Challenge, which included the Tour de Yorkshire bike ride and Three Peaks Challenge.
Staff are subscribed to the Health Shield cash plan, offering health and wellbeing initiatives alongside an employee assistance programme. The Summer Challenge is an in-house programme that looks at whole-person wellbeing, including mindfulness and physical challenges.
Board directors are hands-on in client teams and the senior team ‘career manage' staff. The chair sits on a mixed-level voluntary team doing pro-bono work and forwards opportunities for arts projects and volunteering. Tony Langham is a Founding Ambassador for Women in PR.
A Green Team reviews environmental policies, and the firm has been carbon neutral for over ten years thanks to smarter lighting, double-sided printing, and auto-turn-off systems. 1% of profits goes to charity, including one that supports emerging playwrights.
A Green Team reviews environmental policies, and the firm has been carbon neutral for over ten years thanks to smarter lighting, double-sided printing, and auto-turn-off systems. 1% of profits goes to charity, including one that supports emerging playwrights.
Managing Director Paul Barratt spends his time in an open-plan office environment or going on visits with sales representatives. He very much sees himself as ‘one of the team' and can be regularly seen ‘managing by walking around' and making drinks for employees.
Karndean rewards individuals for length of service with the business, and recently introduced a reward for those who have worked at the firm for five years. In 2018, there were 13 people who had worked for Karndean for more than ten years, the largest ever proportion.
Karndean rewards individuals for length of service with the business, and recently introduced a reward for those who have worked at the firm for five years. In 2018, there were 13 people who had worked for Karndean for more than ten years, the largest ever proportion.
Management are on 'the shop floor' and are encouraged to take support roles externally, such as sports club treasurer or committee member. Senior staff sit in sales appointments with clients and lead client transactions. The CEO sits in the middle of the sales office.
A new intranet helps communicate performance, recent deals, new starters, work anniversaries, and more. All managers hold weekly team meetings, weekly management meetings and monthly operational board meetings. There's a suggestions box in the canteen and company-wide trips to Aintree races, walks and nights out.
A new intranet helps communicate performance, recent deals, new starters, work anniversaries, and more. All managers hold weekly team meetings, weekly management meetings and monthly operational board meetings. There's a suggestions box in the canteen and company-wide trips to Aintree races, walks and nights out.
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