Wellbeing - How employees feel about stress, pressure at work and life balance
The Wellbeing factor is closely linked with Fair Deal. If the scores for Fair Deal are low, the first place we’d recommend you look is Wellbeing.
If Wellbeing is also low, it may be that employees are being worked too hard and feel they are not being fairly remunerated for it.
During the pandemic, leaders have used constant communications with employees. They have contributed to morale through the company's increasing corporate and social responsibility initiatives. The company's leadership has led by example and remained accessible to employees throughout.
During lockdown, a pets' hour gave staff the chance to introduce their pets on video calls to your colleagues. A virtual MasterChef allowed people to share cooking skills and a social club formed at the digi pub.
The company introduced team initiatives such as yoga and mental wellbeing sessions. It also tried to reduce unnecessary meetings and give employees more of their time back.
Staff receive an appraisal twice a year, in spring and autumn, to monitor and identify areas of improvement. Managers are asked to appraise their colleagues based on the SMART objective, which requires constructive comments to be Specific, Measurable, Achievable, Realistic or Relevant and Timely.
Staff working from home during the pandemic received advice on health, travel, stress and managing family life, while their professional training continued online. The social side of the office was maintained, too – yoga poses were held, team drinks were drunk and the choir sang.
Employees are rewarded for innovation and good citizenship. When Stewarts introduced mental health first-aiders, it invested part of its training budget and supported employees' time to allow them to attend training that gave them a recognised qualification. The group reported additional job satisfaction in being able to provide the service.
Square One's round-the-world fitness challenge proved a brilliant way to improve wellbeing and develop a “we're all in this together” attitude after lockdown began. Staff could run, walk or cycle to contribute their portion of the mileage. A virtual running club and weekly fitness challenges also boosted mind and body.
Square One offers a unique company car scheme; once employees have achieved certain criteria they are entitled to a company car or a cash alternative. At the top end of the scheme, they can drive a car worth up to £35,000.
Square One's charity initiatives remained as creative as ever despite the pandemic. Under the dress down code, employees donate £2 a month to be able to dress casually for work. One staff member raised £1,500 in 48 hours by having his head shaved live.
The company has introduced an official development scheme, called #TrainToGain, which is founded on a philosophy of self-development and empowers staff to take ownership of their progression. It will support employees working towards industry qualifications as well as continuous professional development activities.
At Christmas, the elves from the Source Community Team asked all staff what was top of their Christmas wish lists, then wrapped the presents – valued at up to £100 each – and delivered them by courier. Staff posted videos and photos of themselves opening and enjoying the gifts.
Source has introduced a “Me Day” that can be taken spontaneously by staff to boost their mental wellbeing by recharging or relaxing. The day does not count as sick leave, and was promoted to employees even while they were working from home.
During the pandemic, the executive board supported staff working at home by backing three key initiatives: staying informed about the business, keeping in touch with each other and being recognised for personal achievements.
The business created a wellbeing information pack, which contains practical advice to help colleagues manage all aspects of their health. It also gave each colleague £50 to spend on their own or their family's wellbeing and will be introducing a £150 annual wellbeing allowance.
Silva Homes manages a six-acre community garden. It provides an environment to grow produce and engage in activities to support biodiversity and the natural environment. The garden features an orchard, vineyard, polytunnel and three acres of cultivated ground. There are plans for a sensory garden.
A group was set up for parents during the pandemic so they could share ideas on home-schooling and keeping their youngsters entertained. Letters and sweets were sent to the children, thanking them for supporting their parents while they worked from home.
The mutual's employee rewards include performance-related bonuses and pay rises, extra holiday on birthdays and instant recognition awards. Sometimes staff do something that deserves an immediate response, so managers are able to offer on-the-spot rewards such as chocolates and gift vouchers.
Shepherds is working on making the business kinder to the environment. Initiatives include ordering fruit from a company that promises to plant a tree for every basket purchased. The number of letters sent out last year was 14,000 fewer than in 2019, thanks to digitised communications.
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SafetyCulture gave staff two recharge days (paid days off) and introduced “Summer Fridays” where employees finished at 2pm. Staff were sent restaurant DIY kits for the virtual Christmas party and team leads have a quarterly budget to organise team birthday and anniversary gifts and drinks and dinners, currently virtually.
SafetyCulture usually holds an annual event called ShipIt, flying all employees off to an international location for a week of collaboration, innovation and learning. It was in New Zealand in 2018. Last year, the Manchester team created its own mini ShipIt hackathon with workshops, speakers, barbecues and activities.
SafetyCulture created a virtual pub called Wolfpack Inn with various rooms for people to join every Friday night to mimic the feeling of going to different bars. It also sent staff monthly gifts, including hampers with champagne and home-baked goods, wellness boxes during Wellness month and Christmas sweaters.
In December Randstad launched a weekly lockdown wellbeing programme which includes managers forums on wellbeing topics and expert speaker sessions on issues such as resilience, stress, bereavement, and financial wellbeing. It also runs peer forums on topics such as working parents and lone workers.
Randstad offers attractive salaries and a competitive commission structure for recruitment consultants. For shared service/head office employees, it offers a bonus scheme ranging between 2.5% - 7.5% of total annual salary. Other perks include a medical cash plan, income protection, gym membership discounts, discounted cinema tickets and your birthday off.
Randstad has banned plastic cups at its head office and has provided all employees with a reusable travel cup to cut down waste. Its printing suppliers are committed to balancing out its environmental impact by planting trees and have planted 1,000 “Randstad” trees last year, reducing the firm's carbon footprint.
Pure Planet provided full IT kit for those who needed it during lockdown, and even paid for desks in some cases. Once the initial lockdown lifted 10% of employees could come into the office, under safe social distancing guidelines, if they wanted a change of scenery or peace away from flatmates or family. Everyone gets the same parental leave and pay – regardless of gender, identity or sexual orientation, or whichever way they become a parent.
Along with an employee assistance programme and trained mental health first aiders Pure Planet has a Slack channel focused purely on mental, physical and financial wellbeing. Resilience-building videos by an external trainer and free remote yoga sessions have been offered company-wide. 80% of staff took part in a virtual walk from London to Lapland, adding their steps daily to a calculating app.
Pure Planet pays to carbon offset the commute of all employees – a policy that has remained in spite of the transition to remote working since March 2020. Company benefits are environmentally friendly, such a cycle-to-work scheme that includes e-bikes, a green car leasing scheme that supplies only electric vehicles and hybrids and an ethical pension fund.
An instant values-led recognition scheme has been introduced to recognise staff going above and beyond. Nominations can be made by peers or line managers with the recipient receiving a personalised “thank you” card and shopping vouchers plus a shout out each quarter on the intranet.
In addition to a Wellbeing Week and personal resilience and mindset webinars, Porterbrook has promoted free workouts that staff might enjoy doing at home with their and run virtual social events including quizzes. It also arranged regular welfare checks on staff living alone.
In response to Covid-19 Porterbrook increased the limit on its Cycle to Work scheme from £1,000 to £5,000 to encourage staff to bike in. It also installed electric car charging points at its Derby office and is reviewing the company car fleet with a view to being carbon neutral.
