Best Companies | Makara Health Communications Company Profile

Makara Health Communications challenges its employees to “value their own worth by giving 10 per cent more.”

The Salisbury-based healthcare communications consultancy wants its team of around 70 staff to “put more” into different parts of their lives. This could be their wellbeing by getting more active or being more efficient with their time by reducing meetings by 10 per cent.

The company specialises in brand comms, medical education, patient engagement and PR. Recent work has included bespoke training programmes for IBD nurses and helping a pharma company’s sales team quickly get to grips with a new product.

“Everything we do is informed by integrity, intelligence and kindness,” says the company. “We provide a personal and tailored approach and build long-standing partnerships with clients while ensuring employees have the perfect work-life balance.”

The consultancy, nearing its tenth birthday, has always endorsed flexible working. Most employees have worked remotely from day one, but it also welcomes those who choose to work in the office full-time or visit a few days a week.

The company works hard to bring people together. The ‘CoffeePals’ app randomly pairs employees for a quick catch-up, so they get to know people they don’t regularly work with. And there are always events people can join in with remotely, like Halloween costume and pumpkin carving contests.

Ultimately, Makara Health Communications wants “to be the agency that clients want to work with, and the most talented people in the industry want to work for.”

My Team

92% of staff agreed

I feel a strong sense of family in my team

Every employee received a personalised report after taking a psychometric survey. The results were then used in a workshop to help staff better understand themselves and their colleagues – their energies and preferences. Line managers are now better informed on how to communicate with their team members.

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Fair Deal

80% of staff agreed

I am happy with the pay and benefits I receive in this job

The consultancy wanted to recognise staff for their efforts and show that it was there to support them by responding to the cost-of-living crisis. It gave everybody – regardless of their position or length of service – a £700 pay increase to reflect the predicted average increase in household energy bills.

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Personal Growth

91% of staff agreed

This job is good for my own personal growth

The company is experienced in helping clients with their learning and development needs and takes the same proactive approach to its own staff. It encourages them to consider the ‘learning zone’ versus ‘comfort zone’, with everyone’s annual review identifying training or growth areas. These are then taken forward through Individual coaching or group sessions.

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My Team

92% of staff agreed

I feel a strong sense of family in my team

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My Team

Best Practice

Fair Deal

80% of staff agreed

I am happy with the pay and benefits I receive in this job

See and search more examples of

Fair Deal

Best Practice

My Team

92% of staff agreed

I feel a strong sense of family in my team

See and search more examples of

My Team

Best Practice

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Family-friendly

Companies offering school hours contracts to all staff.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Private Healthcare

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Women in Senior Management

At least 40% of senior managers are women.

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