Fintel, established in 2002, is a leading force in retail financial services, providing business support, fintech and research to thousands of intermediary firms and millions of consumers. With an average tenure of 6 years, Fintel exhibits a strong team spirit and a sense of pride in its achievements. The company has been voted ‘Best Support Service Provider to Advisers’ for five consecutive years, a testament to its dedication and commitment to its purpose.

The organisation encourages a welcoming, friendly and dynamic work environment, balanced with a grounded and inclusive culture that maintains a family feel. Fintel launched a comprehensive Environmental, Social and Governance strategy in 2021, engaging all colleagues in the assessment of ESG issues. The result was a three-pillar strategy and a 'Thriving Workforce' plan to promote diversity, individuality, learning and development.

Fintel also prioritise employee wellbeing, with a five-pillar wellbeing strategy and a dedicated mental wellbeing framework. Regular pulse surveys enable the company to track overall wellbeing levels and respond proactively with targeted interventions. Fintel's commitment to employee engagement is also evident in its regular team days, social events, and comprehensive training and development opportunities.

The company introduced the Fintel brand in 2021, supported by a new five-year strategy, and regularly holds company-wide updates to keep employees informed and engaged with the business strategy and performance. Fintel has also shown commitment to the wider community through its charitable contributions and volunteering efforts.