Darlington Building Society, founded in 1856, is a mutual organisation committed to enhancing the lives of its members, employees, and communities. With nine branches across the Northeast of England, the Society offers members a range of services, including an online banking platform, Darlingtonline.

The Society demonstrates its commitment to its employees and their wellbeing by providing mental health support, private counselling, and a Health Cash plan through Medicash. It also promotes employee engagement through various initiatives, including an allocated budget for team activities and an annual company-wide event to celebrate success.

The Society also fosters open communication through monthly all-staff calls, newsletters, and regular feedback opportunities. Its focus on employee development is evident through access to a comprehensive learning management system, a Women’s Network, and a structured leadership and management programme.

The Society's strong commitment to the community is reflected in its pledge to donate 5% of profits to local charities and good causes, and the provision of paid time off for employees to volunteer. Its new community impact strategy further enhances this commitment by supporting charities and local communities across four pillars: sharing profits, time, knowledge, and space.