Burger & Lobster

To be world leaders in lobster and pioneers in burgers - combining high-quality produce with world class service whilst making luxury affordable.
Hidden mission statement
http://www.burgerandlobster.com

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Launched in 2011 in Mayfair by four friends, Burger & Lobster is a restaurant group that provides wild Atlantic lobster and prime cut burgers to customers all over the world.

Doing the right thing for its people, customers, partners, and the environment has always been at the heart of the Burger & Lobster ethos. It has supported the earthquake appeal in Turkey and Syria, with £1 of every bill donated to this campaign, and Burger & Lobster matching each donation.

The organisation also supported StreetSmart (a charity in London helping to support the homeless) with £1 from each Venison Burger sold over the Christmas period going to the charity.

It has further partnered with Only a Pavement Away, a charity to support those facing homeless or ex-offenders, veterans, and other vulnerable groups to support them in building a career in hospitality and re-integrating back into society.

From sustainable sourcing of ingredients, to the long-term relationships with its fishing and farming partners, to the way it manage energy use, Burger & Lobster believe that it's only by taking a total approach, thinking about every aspect of the business, that it can make a meaningful difference. Its ‘Let's Do Better Together’ strategy is designed to reflect this and focuses on three pillars: Waste Reduction, Energy Conservation and Waste Management.

A spotlight on

Burger & Lobster

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Featured Workplace Factors

My Team

79% of staff agreed

My team is fun to work with

During induction with Burger & Lobster, new starters across different restaurants collaborate and work together as part of their onboarding. The organisation has designated training locations which may be different from the employee's working location, which in turn provides an opportunity for employees from different sites to interact and engage with each other.

Leadership

62% of staff agreed

I have confidence in the leadership skills of the senior management team

Burger & Lobster has made strides to communicate the vision, purpose mission and strategy across the business. This has been implemented at all stages of the employee lifecycle beginning at onboarding with the company handbook, Cracking the Code. All employees also attend the company induction which covers all things Burger & Lobster in detail.

Personal Growth

68% of staff agreed

The training in this job is a great benefit to me personally

The organisation promotes the development and growth of its employees. 100% of its Head Chefs, 70% of its GMs and 50% of its Assistant Managers are internally promoted. It has in place a talent review programme where all employees have one-to-one meetings with their line managers to discuss their professional development goals.

My Team
%

79% of staff agreed

My team is fun to work with

During induction with Burger & Lobster, new starters across different restaurants collaborate and work together as part of their onboarding. The organisation has designated training locations which may be different from the employee's working location, which in turn provides an opportunity for employees from different sites to interact and engage with each other.

Leadership
%

62% of staff agreed

I have confidence in the leadership skills of the senior management team

Burger & Lobster has made strides to communicate the vision, purpose mission and strategy across the business. This has been implemented at all stages of the employee lifecycle beginning at onboarding with the company handbook, Cracking the Code. All employees also attend the company induction which covers all things Burger & Lobster in detail.

My Team
%

79% of staff agreed

My team is fun to work with

During induction with Burger & Lobster, new starters across different restaurants collaborate and work together as part of their onboarding. The organisation has designated training locations which may be different from the employee's working location, which in turn provides an opportunity for employees from different sites to interact and engage with each other.

Quick Facts

Organisation established in
2011
Total number of UK employees
Number of UK locations
32
Employee average age
60% : 40%
Male : Female employee ratio
24%
Employees earning £35k+
44%
Employee turnover (voluntary)
Quote from the top...

Here at Burger & Lobster, we're a people-first business. From our customers to our team members, people are at the heart of all we do. Everything we are is because of our team. They're not just an integral part of us; they're the absolute paramount factor to our success. Team engagement and individual success is our priority. It's remained at the top of our agenda since day one, ten years ago, and will remain so as we look towards the next ten.

Dino Sura, Managing Director

Benefits

Profit Related Pay

Companies offering profit related pay to all employees.

Latest Achievements

National Ranking
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176
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176
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62
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62
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62
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62
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Best Companies to work for in the UK
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176
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62
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