Broadland Housing Association

We’re a housing association providing everything from family homes and modern apartments, right through to sheltered housing and housing with care homes.
Hidden mission statement
https://www.broadlandgroup.org

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Broadland Housing Association, founded in 1963, continues to provide quality homes across Norfolk and north Suffolk, counting over 5,500 properties in their portfolio. The organisation’s ethos is rooted in the belief that everyone deserves a home that meets their needs. To fulfil this mission, Broadland Housing Association pays significant attention to the wellbeing of its employees, recognising that it's the people that help create thriving neighbourhoods and communities.

The Association's commitment to employee engagement is spearheaded by the CEO and Leadership Team, who champion effective communication through a dedicated Teams Channel, regular one-to-ones, annual symposiums, birthday events, and informal coffee catch-ups. These initiatives foster an open and supportive environment, allowing for the free exchange of ideas and concerns.

Furthermore, Broadland Housing Association's core principles are intricately woven into the fabric of the organisation, from the Corporate Strategy to daily operations. They're reflected in job descriptions, feedback tools, appraisals and one-to-one meetings, reinforcing the importance of treating each other fairly and respectfully.

The Association encourages team cohesion through regular Team Away Days, promoting fun interaction and relationship building. A system for providing feedback tagged to a specific principle facilitates recognition of individual contributions.

Broadland Housing Association also recognises the importance of face-to-face contact, scheduling team working days at least once a month. Its semi-annual "Challenge and Change" event further promotes an open culture, giving every employee the confidence to challenge behaviours they may witness.

A spotlight on

Broadland Housing Association

View the latest achievements

Featured Workplace Factors

My Team

76% of staff agreed

My team is fun to work with

A budget is set aside each year to offer teams the chance to get together for something fun and encourage and support the team work ethic. Some examples are crazy golf, and coffee and cake. The organisation also holds a biannual event to ensure that all field based employees have an opportunity to get together.
Personal Growth

67% of staff agreed

The experience I gain from this job is valuable for my future

Broadland Housing Association are part of a campaign called Independent East where it has teamed up with other Housing Associations to provide learning and awareness sessions on a range of subjects designed to develop employees by giving them awareness of certain situations that tenants or colleagues could be facing.
My Manager

81% of staff agreed

I feel that my manager talks openly and honestly with me

The business provides secondment opportunities for current employees to become Managers/Team Leaders or side step into a different area of the business which often leads to that individual doing the role on a permanent basis. It has ensured that new managers within the organisation have access to CIH training and other training they may need.
My Team
%

76% of staff agreed

My team is fun to work with

A budget is set aside each year to offer teams the chance to get together for something fun and encourage and support the team work ethic. Some examples are crazy golf, and coffee and cake. The organisation also holds a biannual event to ensure that all field based employees have an opportunity to get together.
Personal Growth
%

67% of staff agreed

The experience I gain from this job is valuable for my future

Broadland Housing Association are part of a campaign called Independent East where it has teamed up with other Housing Associations to provide learning and awareness sessions on a range of subjects designed to develop employees by giving them awareness of certain situations that tenants or colleagues could be facing.
My Team
%

76% of staff agreed

My team is fun to work with

A budget is set aside each year to offer teams the chance to get together for something fun and encourage and support the team work ethic. Some examples are crazy golf, and coffee and cake. The organisation also holds a biannual event to ensure that all field based employees have an opportunity to get together.

Quick Facts

Organisation established in
1963
Total number of UK employees
Number of UK locations
45
Employee average age
61% : 39%
Male : Female employee ratio
47%
Employees earning £35k+
4%
Employee turnover (voluntary)
Quote from the top...
"Since 1963 Broadland has been committed to addressing homelessness and helping people, unable to afford homes in the open market, have decent affordable places to live. We can only achieve this through the dedication and commitment of everyone who works for the Association. We are committed to high levels of staff engagement and the benefit of Best Companies is both the benchmarking with peers and honest feedback from the team, so we can continue to make Broadland a great place to work."

Michael Newey, CEO - Broadland Housing Association

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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Broadland Housing Association
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