Trustpilot

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Officially a Very Good
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Officially a Very Good
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Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
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Officially a World Class
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Officially a Global*
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Trustpilot is an online platform that invites consumers to write reviews about businesses on their site to create trust and transparency when buying online. Trustpilot produces a TrustScore for businesses based on recent reviews. The company currently has over 36 million consumer reviews of approximately 200,000 businesses. Trustpilot's community is live in 27 countries and more than 45,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. They have two in-house trainers who train all employees on different subjects depending on their department. This can range from sales training, or even how to deal with difficult customers. To support growth within the company, employees are on a career development plan that involves a one-to-one meeting every week with their manager.

A spotlight on

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Featured Workplace Factors

My Company

97% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

They have a presidents club for overachievers. In the past they have been to New York and Costa Rica. And they have quarterly winners day for overachievers - they are taken to fine dining restaurants and given weekend getaways to locations such as Rome and Paris.

Leadership

93% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

Their senior leadership team communicate with all staff, irrespective of job function or seniority, to set an example of openness and transparency. They have numerous methods of inclusion, including their company bonus structure that is based on open reviews, trust, revenue and growth.

Personal Growth

90% of staff agreed

The experience I gain from this job is valuable for my future

Their senior leadership team communicate with all staff, irrespective of job function or seniority, to set an example of openness and transparency. They have numerous methods of inclusion, including their company bonus structure that is based on open reviews, trust, revenue and growth.

My Company
%

97% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

They have a presidents club for overachievers. In the past they have been to New York and Costa Rica. And they have quarterly winners day for overachievers - they are taken to fine dining restaurants and given weekend getaways to locations such as Rome and Paris.

Leadership
%

93% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

Their senior leadership team communicate with all staff, irrespective of job function or seniority, to set an example of openness and transparency. They have numerous methods of inclusion, including their company bonus structure that is based on open reviews, trust, revenue and growth.

My Company
%

97% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

They have a presidents club for overachievers. In the past they have been to New York and Costa Rica. And they have quarterly winners day for overachievers - they are taken to fine dining restaurants and given weekend getaways to locations such as Rome and Paris.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
Quote from the top...

Benefits

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Profit Related Pay

Companies offering profit related pay to all employees.

Latest Achievements

National Ranking
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Sector Ranking
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Sector Ranking
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Sector Ranking
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Sector Ranking
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Sector Ranking
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National Position
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Regional Position
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Best
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Regional Position
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Best
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Regional Position
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Best
Company to Work For in the South East
Regional Position
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Best
Company to Work For in the South West
Regional Position
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Best
Company to Work For in Wales
Regional Position
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Best
Company to Work For in Yorkshire & The Humber
Regional Position
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Best
Company to Work For in the East Midlands
Regional Position
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Best
Company to Work For in the West Midlands
Sector Position
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