trust payments

Our Mission is to deliver innovative e-commerce solutions through future-proofed technology and enhanced customer experiences that help business grow
Hidden mission statement
http://www.trustpayments.com

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Officially a Global*
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Best Company
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Communication is one of the key values at Trust Payments, which helps businesses to optimise their sales and customer experience through a single sign-in technology platform.

Leaders at the global unified payments group meet different departments regularly to establish relationships and strong lines of communication with team members.

In addition, the company is passionate about its "one trust" culture which aims to bring the global team together to work in-sync.

It means uniting geographically dispersed teams, departments, and functions into a single entity with a shared vision, mutual respect, and understanding of each other's contribution.

The company achieves this unity by continual communication and bringing teams together through weekly events such as meditation sessions, wellbeing coaching, and motivational talks.

Attractive benefits are on offer to staff, including a generous holiday allowance, family-friendly policies, flexible working, and life assurance.

Employees are its biggest asset. Its philosophy is if it takes care of its employees, they will take care of clients.

Based in London, Bangor, and Harrogate. Trust Payments has established itself as a leading fintech business with offices around the world, processing billions of transactions each year for over 20,000 organisations.

A recent relaunch marked a cultural change in the company, alongside expansion into new markets in America, Germany, France, and Italy.

A spotlight on

trust payments

View the latest achievements

Featured Workplace Factors

My Company

91% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Its attraction and retention strategies revolves around the importance of creating a workplace that is positive and purposeful and that fosters engagement. One way in which it secures such environment is to have strong leaders that are coached and developed to listen to people and to recognise and exploit their full potential.

Personal Growth

86% of staff agreed

The experience I gain from this job is valuable for my future

It has now established a training team with its Learning and Development Lead and in-house Training Manager. They are dedicated to support the learning requirements of employees and teams. As it continues to build its learning culture, it has launched a number of learning platforms including LinkedIn Learning and Webshield Academy.

My Manager

89% of staff agreed

I feel that my manager talks openly and honestly with me

The Learning and Development Team are soon launching its new Management Development Academy to enable Trust Payments’ managers and leaders to develop the knowledge, skills, and attitudes to bring personal, team, and business success. It covers several modules including planning and organising, project management, problem solving, decision making, communication, and objective setting.

My Company
%

91% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Its attraction and retention strategies revolves around the importance of creating a workplace that is positive and purposeful and that fosters engagement. One way in which it secures such environment is to have strong leaders that are coached and developed to listen to people and to recognise and exploit their full potential.

Personal Growth
%

86% of staff agreed

The experience I gain from this job is valuable for my future

It has now established a training team with its Learning and Development Lead and in-house Training Manager. They are dedicated to support the learning requirements of employees and teams. As it continues to build its learning culture, it has launched a number of learning platforms including LinkedIn Learning and Webshield Academy.

My Company
%

91% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Its attraction and retention strategies revolves around the importance of creating a workplace that is positive and purposeful and that fosters engagement. One way in which it secures such environment is to have strong leaders that are coached and developed to listen to people and to recognise and exploit their full potential.

Quick Facts

Organisation established in
2002
Total number of UK employees
Number of UK locations
35
Employee average age
70% : 30%
Male : Female employee ratio
61%
Employees earning £35k+
7%
Employee turnover (voluntary)
Quote from the top...

At Trust Payments, our people are our lifeblood. They embody the focus on the word Trust which permutates through our products, our people and our corporate DNA. Over the last year, our team has doubled in size internationally from 214 talented individuals to 518. Employee engagement is critical to our ability to retain and develop our talent to meet the needs of our stakeholders anywhere and anytime. Working with Best Companies helps us enable business prosperity in 2022 & beyond.

Daniel Holden, Group Chief Executive Officer

Benefits

Development

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Profit Related Pay

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Pensions

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Best NFP Organisations to work for in the UK
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