The Inn Collection Group

The perfect pubs with rooms, where you'll fit right inn
Hidden mission statement
https://www.inncollectiongroup.com/

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The Inn Collection Group is a renowned, award-winning hospitality company that operates over 30 Pubs with Rooms across North England and Wales. It's dedicated to providing a warm, welcoming experience for customers, offering a delightful blend of local real ale, home-cooked pub food, and comfortable rooms for a blissful night's sleep. This customer-centric philosophy extends to its workforce, too, creating a vibrant and engaging working environment. The past year has seen a significant expansion in the company, with nine re-openings and a growing team of 1300 staff.

Demonstrating its dedication to nurturing talent, The Inn Collection Group invests heavily in its employees' development. Exceptional learning programmes, including the Bar Training Academy, Chef Academy, and Leadership programmes, are in place to ensure staff can excel in their roles. This commitment to its employees is further reflected in its internal ethos of 'Making People Happy'.

The company's 'Give INN Back' scheme is another testament to its sense of responsibility and commitment to the local community, generating an impressive £80,000 for local causes and charities in the previous year.

Striving for operational excellence, the company maintains strong internal communication channels. This includes a weekly newsletter, 'BulletINN', ensuring all teams are well-informed. Furthermore, the Group believes in the power of open conversations between employees and managers, fostering a supportive work environment.

The Inn Collection Group purpose of 'Making People Happy' is not just a motto, but a culture that's been deeply ingrained in its operations, making it a truly extraordinary place to work.

A spotlight on

The Inn Collection Group

View the latest achievements

Featured Workplace Factors

Personal Growth

66% of staff agreed

This job is good for my own personal growth

The company invests in learning and development programmes such as the Bar Training Academy, Chef Academy and Leadership programmes. These initiatives ensure employees are challenged and their skills are fully utilised, promoting career advancement.
My Team

87% of staff agreed

My team is fun to work with

The Group's geographical cluster support promotes a strong sense of team spirit and belonging. Its regular general managers' meetings and regional hub training also encourage relationship building and peer-to-peer learning.
Fair Deal

51% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

The Group recently standardised its pay and reward across the business, lifting itself out of being a National Minimum Wage employer. The company also offers a range of benefits allowing colleagues to enjoy company locations with family and friends.
Personal Growth
%

66% of staff agreed

This job is good for my own personal growth

The company invests in learning and development programmes such as the Bar Training Academy, Chef Academy and Leadership programmes. These initiatives ensure employees are challenged and their skills are fully utilised, promoting career advancement.
My Team
%

87% of staff agreed

My team is fun to work with

The Group's geographical cluster support promotes a strong sense of team spirit and belonging. Its regular general managers' meetings and regional hub training also encourage relationship building and peer-to-peer learning.
Personal Growth
%

66% of staff agreed

This job is good for my own personal growth

The company invests in learning and development programmes such as the Bar Training Academy, Chef Academy and Leadership programmes. These initiatives ensure employees are challenged and their skills are fully utilised, promoting career advancement.

Quick Facts

Organisation established in
2006
Total number of UK employees
Number of UK locations
34
Employee average age
49% : 51%
Male : Female employee ratio
12%
Employees earning £35k+
95%
Employee turnover (voluntary)
Quote from the top...
At our heart we are a people centric business, part of our mission is to make people happy and we are committed to listening to our colleagues to understand how we can best achieve their needs. We're delighted to have received feedback through the Best Companies Survey that we're well on our way with our amazing development programmes, benefits and a strong sense of team within our organisation. Naturally we are now keen to focus on those areas where we can further improve and next year will see the launch of some exciting initiatives to further enhance our colleagues experience!

Sean Donkin, CEO, The Inn Collection Group

Benefits

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The Inn Collection Group
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