Teleware

We create bespoke hybrid working solutions for businesses looking to empower employees to perform at their best wherever they work from.
Hidden mission statement
https://www.teleware.com

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Best Company
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Software developer Teleware helps businesses get the most out of hybrid working, supporting their employees to perform at their best wherever they are.

And the Thirsk-based company – which also provides Microsoft licenses, managed IT services and in-house developed communications tools – is innovative in keeping its own team connected when working remotely.

‘Teleware Hubs’ is a virtual office that encourages staff to have those sociable ‘water cooler’ moments. Everyone has their own customisable avatar and can meet with others in a virtual reception or meeting rooms for one-on-ones or group chats.

A family-run business of more than 30 years, Teleware has a culture that “blends innovation, great service and a nurturing environment to bring out the best in every person who works there.”

The company’s remote working strategy means employees can work from anywhere, allowing them to extend holidays and log on abroad. And private healthcare and payments to help with the rising cost of living are additional benefits for a valued team.

All employees are involved in shaping the future of Teleware too, delivering on ‘Vivid Vision’ – CEO Steve Haworth’s plan for the company’s transformation.

They’ve been able to choose the initiative they want to work on, whether that’s making the company an even better place to work, helping customers achieve more, developing Teleware’s data and insight offer or improving the wider world. Quarterly ‘Vivid Vision days’ get the whole company together to work on strategy and give progress updates.

A spotlight on

Teleware

View the latest achievements

Featured Workplace Factors

My Company

100% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The induction of new recruits is both remote and face-to-face. There’s a series of digital ‘team talks’ with team members from across the business and regular HR check-ins to make sure they’re settling in well. And like all employees, they get access to an online training platform personalised to their role and level.

My Manager

93% of staff agreed

My manager shares important knowledge and information with me

Managers get bespoke support depending on their development needs with access to various external tools and training opportunities via their line managers. There are expert HR manager briefings to support them and established workflows to help them navigate any complex people management issues.

Giving Something Back

64% of staff agreed

This organisation has a strong social conscience

Teleware has recently achieved carbon-neutral status and is now helping its customers do the same. Moving to a remote-first model, reducing travel and waste and office downsizing has vastly reduced its carbon footprint. The company’s also planted around 130 trees as part of an environmental initiative.

My Company
%

100% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The induction of new recruits is both remote and face-to-face. There’s a series of digital ‘team talks’ with team members from across the business and regular HR check-ins to make sure they’re settling in well. And like all employees, they get access to an online training platform personalised to their role and level.

My Manager
%

93% of staff agreed

My manager shares important knowledge and information with me

Managers get bespoke support depending on their development needs with access to various external tools and training opportunities via their line managers. There are expert HR manager briefings to support them and established workflows to help them navigate any complex people management issues.

My Company
%

100% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The induction of new recruits is both remote and face-to-face. There’s a series of digital ‘team talks’ with team members from across the business and regular HR check-ins to make sure they’re settling in well. And like all employees, they get access to an online training platform personalised to their role and level.

Quick Facts

Organisation established in
1991
Total number of UK employees
Number of UK locations
45
Employee average age
77% : 23%
Male : Female employee ratio
80%
Employees earning £35k+
6%
Employee turnover (voluntary)
Quote from the top...

Ours is a people story enabled by technology. Founded on a culture of innovation, everyone at Teleware is encouraged to strive to make a positive impact. I believe that everyone should have the freedom to work from wherever they want to, so this is the reality for Teleware employees. With commitment to improving the world we live in and the lives of our customers, we continually look for new and better ways of doing things.

Steve Haworth, CEO

Benefits

Profit Related Pay

Companies offering profit related pay to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Private Healthcare

Companies offering private health insurance to all employees.

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Latest Achievements

National Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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41
Best Companies to work for in the UK
National Position
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74
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Interested in a career with
Teleware
?

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Teleware

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