Saffron Housing Trust

We believe that every tenant deserves the best possible home and service.
Hidden mission statement
http://www.saffronhousing.co.uk

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Saffron Housing Trust, established in 2004, is a community-centric organisation managing over 6,600 homes predominantly in Norfolk and Suffolk. With a highly engaged and committed workforce of over 250 employees, Saffron Housing Trust consistently delivers excellent customer service, resulting in 72.2% tenant satisfaction. This is supported by the Trust’s strong Governance and Viability ratings of G1/V2 and a new Consumer rating of C1.

Saffron Housing Trust’s Inspirational Strategy is embedded in the organisation, co-created by tenants and employees alike, fostering a truly collaborative environment. This cooperative spirit extends to Saffron Housing Trust's proactive approach to mental health, offering trained Mental Health First Aiders and an Employee Assistance Programme to support its employees, ensuring a positive, safe, and supportive workplace. All colleagues contribute to the strategic objectives, with an emphasis on inspiring trust, fostering an inspiring organisation and nurturing an inspiring community.

Saffron Housing Trust's commitment to employee engagement is also reflected in its PACE awards, recognising colleagues who go above and beyond. Saffron Housing Trust's dedication to personal development is demonstrated through its tailored annual performance reviews, aligning individual career aspirations with organisational goals.

Moreover, Saffron Housing Trust encourages employees to engage with their local communities, offering each employee a paid day to volunteer at a local charity or community project. This robust support for individual wellbeing, collaboration, recognition, and community involvement all contribute to Saffron Housing Trust’s vibrant and engaged workplace culture.

A spotlight on

Saffron Housing Trust

View the latest achievements

Featured Workplace Factors

My Team

82% of staff agreed

My team is fun to work with

Saffron Housing Trust fosters team building and collaboration by encourage employees to work together to help create its Inspirational Strategy. The organisation also arranges regular social functions to help strengthen team relationships such as its Quiz and Chips events.
Leadership

52% of staff agreed

This organisation is run on strong values / principles

Strategic objectives are shared with employees under three areas – Inspiring Trust, Inspiring Organisation, and Inspiring Community – these are also aligned to the company values. Colleague’s views and perspectives are important to the Trust and employees are encouraged to provide feedback through the Staff Forum.
Giving Something Back

84% of staff agreed

My organisation encourages charitable activities

All employees have one paid day annually to volunteer for a local charity or community project of their choice. Colleagues partner with local charities to choose from a range of volunteering opportunities, from environmental clean-ups to skill-based support. Teams are also encouraged to volunteer together to build relationships while making a collective impact.
My Team
%

82% of staff agreed

My team is fun to work with

Saffron Housing Trust fosters team building and collaboration by encourage employees to work together to help create its Inspirational Strategy. The organisation also arranges regular social functions to help strengthen team relationships such as its Quiz and Chips events.
Leadership
%

52% of staff agreed

This organisation is run on strong values / principles

Strategic objectives are shared with employees under three areas – Inspiring Trust, Inspiring Organisation, and Inspiring Community – these are also aligned to the company values. Colleague’s views and perspectives are important to the Trust and employees are encouraged to provide feedback through the Staff Forum.
My Team
%

82% of staff agreed

My team is fun to work with

Saffron Housing Trust fosters team building and collaboration by encourage employees to work together to help create its Inspirational Strategy. The organisation also arranges regular social functions to help strengthen team relationships such as its Quiz and Chips events.

Quick Facts

Organisation established in
2004
Total number of UK employees
Number of UK locations
43
Employee average age
54% : 46%
Male : Female employee ratio
41%
Employees earning £35k+
16%
Employee turnover (voluntary)
Quote from the top...
We want colleagues to flourish in providing the best possible home and service to tenants and each other.  To make this happen we are committed to being open, fair and trusting, providing meaningful involvement in how Saffron runs and works with real purpose. Colleagues are best placed to know how well we are doing at this, so taking part in the b-Heard survey is an important part of understanding the things we may be getting right, and how we can empower colleagues to make things even better.

James Francis, Chief Executive Officer

Benefits

Long Service

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Maternity

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Private Healthcare

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