Rudding Park

We strive to create timeless memories and provide instinctive care in exceptional spaces for our guests and team. Our 10 year vision is to be the best independent luxury resort in the UK.
Hidden mission statement
http://www.ruddingpark.co.uk

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Spa therapists at Rudding Park Hotel give something back to the community, as well as treat guests at the luxury hotel in Harrogate, North Yorkshire.

Its people undertake qualifications in cancer care with the NHS Natural Health School and volunteer at the Sir Robert Ogden Centre in Harrogate, giving therapies and make-up lessons at the centre and at the hotel's spa to patients living with and beyond cancer. Park was acquired by the Mackaness family in 1972.

Since then a consistent programme of development has transformed 2,000 acres of Yorkshire countryside and a magnificent Grade I-listed country house into a luxury hotel, spa and golf resort.

Over the past 31 years, Rudding Park has grown from 15 employees and a £1.5m annual turnover to having 330 staff and a £25m turnover. The owner’s philosophy is to invest in the business continually to ensure products and services are of the highest standard and accessible to all. More than £36m has been invested to date.

It has been possible only because of the high level of service its award-winning team provides. Achievements include a string of industry awards such as Toro Student Greenkeeper of the Year, The Caterer magazine’s Revenue Manager of the Year and a seventh-place ranking in The Caterer’s Best Places to Work in Hospitality list.

The team at Rudding Park embodies the company's core values of empathy, collaboration, drive, trust, and passion and shares a sense of pride in working for the organisation.

A spotlight on

Rudding Park

View the latest achievements

Featured Workplace Factors

My Team

89% of staff agreed

My team is fun to work with

The company uses a platform called Fourth as a way to communicate rota and employees can check their payslips and other relevant information. It uploads any new benefits, policies and procedures, and communicates good news stories and general updates. Fourth has been used for less than a year but has been well received.

Leadership

74% of staff agreed

I have confidence in the leadership skills of the senior management team

‘Time doesn’t stand still and neither do we’. This is why Rudding Park Hotels approaches talent with an emphasis on ROI - Return on Individuals. People are the key ingredient to the company; people collaborate to create timeless memories, empathise with those around them, and trust others to do what they say will do.

Giving Something Back

72% of staff agreed

This organisation has a strong social conscience

Rudding Park takes its social responsibility seriously and is keen to support the local community. Spa therapists undertake qualifications with the NHS Natural Health School in cancer care and work closely with The Sir Robert Ogden Centre in Harrogate, providing voluntary complementary therapies and make-up lessons to patients living with and beyond cancer treatments.

My Team
%

89% of staff agreed

My team is fun to work with

The company uses a platform called Fourth as a way to communicate rota and employees can check their payslips and other relevant information. It uploads any new benefits, policies and procedures, and communicates good news stories and general updates. Fourth has been used for less than a year but has been well received.

Leadership
%

74% of staff agreed

I have confidence in the leadership skills of the senior management team

‘Time doesn’t stand still and neither do we’. This is why Rudding Park Hotels approaches talent with an emphasis on ROI - Return on Individuals. People are the key ingredient to the company; people collaborate to create timeless memories, empathise with those around them, and trust others to do what they say will do.

My Team
%

89% of staff agreed

My team is fun to work with

The company uses a platform called Fourth as a way to communicate rota and employees can check their payslips and other relevant information. It uploads any new benefits, policies and procedures, and communicates good news stories and general updates. Fourth has been used for less than a year but has been well received.

Quick Facts

Organisation established in
1987
Total number of UK employees
Number of UK locations
36
Employee average age
49% : 51%
Male : Female employee ratio
9%
Employees earning £35k+
34%
Employee turnover (voluntary)
Quote from the top...

People’s attitudes to work, motivations and aspirations have changed and people are the key ingredient of what we do. To ensure continued success we re-imagined our mindset with a different approach to support employee engagement. Our new initiative ROI – Return on Individuals, recognises it’s a privilege for us be given the opportunity to play a part in someone’s life journey and have committed to spending as much time, focus and energy on our people as we do our guests

Peter Banks, Managing Director

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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87
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87
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Yorkshire & The Humber
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87
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Rudding Park
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