Quill

Accountable to our staff, our clients and our communities.
Hidden mission statement
http://www.quill.co.uk

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Staff at Quill Pinpoint stay an average of eight years, thanks to its belief that if the company looks after its staff, it will look after its clients.

Equal opportunities, professional development, and career-progression pathways combine with having fun at work to create a culture that offers a one-stop shop for law firms' software and service needs. What began in 1978 with a few entrepreneurs selling programmable calculators has developed into a 100-plus team based at offices in Manchester and Liverpool, Colchester, Kirkaldy, and Brighton.

Staff help law firms run smarter and more effectively by providing software to manage practices and legal accounts, as well as outsourced legal cashiering, payroll, mailroom, and typing.

The company is a real living-wage employer with a ‘competent salary’ framework that ensures that salaries are transparent and fair. The leadership team has introduced private healthcare, enhanced maternity and paternity packages, pension, 2x salary for death in service, and a employee benefits platform with exclusive discounts. Employees share 5% of Quill's annual profits and enjoy perks like Wellness Days, paid Charity Days, and birthdays off (along with £40 to spend).

Managing Director Tom Wormald meets all new starters, reinforcing the company values of remaining committed, open and honest, respectful, supportive, and efficient. Virtual company-wide News, Views and Eats (NVE) meetings take place quarterly, updating staff on company business and allowing them to ask questions or offer views. Additionally, an employee forum, QTalk, was launched - putting questions to the meeting on behalf of staff.

A spotlight on

Quill

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Featured Workplace Factors

Giving Something Back

100% of staff agreed

My organisation encourages charitable activities

The organisation is committed to reducing its energy consumption, water usage, waste disposal, and carbon footprint practically and cost-effectively. Through initiatives such as recycling waste, lighting sensors, smart power switches, transitioning to paperless offices as well as energy-efficient air conditioning units.

Leadership

92% of staff agreed

This organisation is run on strong values / principles

The Leadership team set the standard in terms of conducting 1:1 meetings with all direct reports every month, part of which relates to values, which include accountability and open lines of communication. Additionally, the MD and directors meet with all new starters as part of their induction framework to illustrate and instil the company values.

My Company

93% of staff agreed

I feel proud to work for this organisation

As a business, Quill Pinpoint hosts quarterly meetings with all employees to bring people together remotely, it also has annual meetings, bringing everyone together face to face. These meetings include a summer social event with families and friends and regular quizzes via teams.

Giving Something Back
%

100% of staff agreed

My organisation encourages charitable activities

The organisation is committed to reducing its energy consumption, water usage, waste disposal, and carbon footprint practically and cost-effectively. Through initiatives such as recycling waste, lighting sensors, smart power switches, transitioning to paperless offices as well as energy-efficient air conditioning units.

Leadership
%

92% of staff agreed

This organisation is run on strong values / principles

The Leadership team set the standard in terms of conducting 1:1 meetings with all direct reports every month, part of which relates to values, which include accountability and open lines of communication. Additionally, the MD and directors meet with all new starters as part of their induction framework to illustrate and instil the company values.

Giving Something Back
%

100% of staff agreed

My organisation encourages charitable activities

The organisation is committed to reducing its energy consumption, water usage, waste disposal, and carbon footprint practically and cost-effectively. Through initiatives such as recycling waste, lighting sensors, smart power switches, transitioning to paperless offices as well as energy-efficient air conditioning units.

Quick Facts

Organisation established in
1978
Total number of UK employees
Number of UK locations
41
Employee average age
40% : 60%
Male : Female employee ratio
38%
Employees earning £35k+
10%
Employee turnover (voluntary)
Quote from the top...

Quill holds a unique position in the legal software and service market with agile solutions to both software and outsourced services. Our staff are our biggest asset and they provide exceptional service to our customers, enabling them to support our clients through whatever is thrown at them, from pandemics where work volumes were in some cases adversely affected through to huge growth in volumes. Our core values of committed, open and honest, respectful and supportive, and efficient underpin our company culture to support colleagues, clients and the community. I am very proud to lead such a fantastic team.

Tom Wormald, Managing Director

Benefits

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Profit Related Pay

Companies offering profit related pay to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

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National Ranking
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