Policy Expert

We’re Policy Expert, a home and motor insurance provider and we’re on a mission to disrupt the personal insurance industry.
Hidden mission statement
http://www.policyexpert.co.uk

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Policy Expert, a home and motor insurance provider, is revolutionising the personal insurance industry. Born in 2011 with a mission to prioritise customer needs, the company leverages innovative thinking and proprietary technology to offer clear, fair, and value-driven insurance services. Today, Policy Expert prides itself on serving over 1.5 million customers.

With a vision to be the most successful insurance disruptor, Policy Expert is dedicated to fostering a supportive and inclusive work environment. It has launched health guides to support colleagues on their individual health journeys. The guides cover a wide spectrum of health issues, from women’s health to transgender and non-binary health.

In addition, Policy Expert promotes employee engagement through regular events, from annual summer and Christmas parties to departmental socials and incentive auctions. These events not only celebrate individual and organisational achievements but also promote diversity and inclusivity. The company also collaborates with Clarity 4D to enhance team dynamics and foster effective communication.

Furthermore, Policy Expert supports career development through a comprehensive programme for aspiring managers, and by offering colleagues the opportunity to take part in the CII qualification for Motor/Home/Pet insurance. It also embraces a culture of lifelong learning, demonstrated by its Learning at Work week and the launch of a bespoke Learning Management System.

The commitment to employee engagement extends to its charity partnership with the Blue Cross, engaging employees in various activities and initiatives that not only raise funds for the cause but also build camaraderie and community within the organisation.

A spotlight on

Policy Expert

View the latest achievements

Featured Workplace Factors

Wellbeing

70% of staff agreed

I am happy with the balance between my work and home life

Policy Expert’s commitment to employee wellbeing is evident in its provision of health guides, mental health champions, and access to onsite wellbeing rooms. It also provides external health support through its employee assistance provider, ensuring colleagues are supported in their physical and mental health.
Leadership

67% of staff agreed

I have confidence in the leadership skills of the senior management team

The leadership team at Policy Expert establishes a clear vision for the business, regularly communicating this through quarterly business updates and bi-annual leadership conferences. They ensure alignment and collaboration towards achieving shared goals, fostering a sense of unity and purpose.
Giving Something Back

73% of staff agreed

My organisation encourages charitable activities

Policy Expert’s partnership with the Blue Cross demonstrates its commitment to giving back to society. It hosts fundraising days and other activities, and even offers customers the option to donate any refund amounts to the charity. This initiative reinforces their societal contribution beyond profit motives.
Wellbeing
%

70% of staff agreed

I am happy with the balance between my work and home life

Policy Expert’s commitment to employee wellbeing is evident in its provision of health guides, mental health champions, and access to onsite wellbeing rooms. It also provides external health support through its employee assistance provider, ensuring colleagues are supported in their physical and mental health.
Leadership
%

67% of staff agreed

I have confidence in the leadership skills of the senior management team

The leadership team at Policy Expert establishes a clear vision for the business, regularly communicating this through quarterly business updates and bi-annual leadership conferences. They ensure alignment and collaboration towards achieving shared goals, fostering a sense of unity and purpose.
Wellbeing
%

70% of staff agreed

I am happy with the balance between my work and home life

Policy Expert’s commitment to employee wellbeing is evident in its provision of health guides, mental health champions, and access to onsite wellbeing rooms. It also provides external health support through its employee assistance provider, ensuring colleagues are supported in their physical and mental health.

Quick Facts

Organisation established in
2010
Total number of UK employees
Number of UK locations
33
Employee average age
54% : 46%
Male : Female employee ratio
42%
Employees earning £35k+
20%
Employee turnover (voluntary)
Quote from the top...
At Policy Expert, our people are the heart of everything we do. We're committed to working closely with our incredible colleagues to create a world-class workplace where everyone feels valued, inspired, and empowered. Together, we strive to build an environment where success is shared, and our collective passion drives us to new heights.

Millie Nash, Chief People Officer

Benefits

Women in Senior Management

At least 40% of senior managers are women.

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Latest Achievements

National Ranking
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93
Best Small Companies to work for in the UK
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93
Best Mid-Sized Companies to work for in the UK
National Ranking
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93
Best Mid-Sized Companies to work for in the UK
National Ranking
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93
Best Large Companies to work for in the UK
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93
Best Big Companies to work for in the UK
National Ranking
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93
Best NFP Organisations to work for in the UK
London
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31
Best Small Companies to work for in London
London
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31
Best Mid Sized Companies to work for in London
London
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31
Best Mid Sized Companies to work for in London
London
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31
Best Large Companies to work for in London
London
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31
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East of England
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The Midlands
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The North East
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Northern Ireland
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Scotland
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7
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The South East
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83
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Wales
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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6
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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6
Best Companies to work for in the UK
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6
Best Companies to work for in the UK
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Best Companies to work for in the UK
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6
Best Companies to work for in the UK
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
National Position
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93
Best
Large
Company to Work For in the UK
Regional Position
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31
Best
Large
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Best Company to Work For in the East of England
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Company to Work For in the North East
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Company to Work For in the North West
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Company to Work For in Northern Ireland
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7
Best
Company to Work For in Scotland
Regional Position
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83
Best
Company to Work For in the South East
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Best
Company to Work For in the South West
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Best
Company to Work For in Wales
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Company to Work For in Yorkshire & The Humber
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Company to Work For in the East Midlands
Regional Position
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Best
Company to Work For in the West Midlands
Sector Position
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6
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Policy Expert
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Policy Expert

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