Paradigm Housing Group

We provide excellent services to our customers and build new homes to help more people. We make sure our homes are safe and sustainable and strive to do more by making the most of our resources.
Hidden mission statement
https://www.paradigmhousing.co.uk/

Officially a Very Good
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Officially a World Class
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Officially a World Class
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Officially a Global*
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Officially a Good
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Globally*

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Best Company
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Paradigm Housing Group is a not-for-profit social housing organisation focused on providing quality housing and promoting customer and employee satisfaction.

With an emphasis on wellbeing and work-life balance, Paradigm Housing Group has positioned itself as a desirable place to work, with over 25% of vacancies being filled internally. Paradigm Housing Group takes a holistic approach to employee wellbeing, with a robust support network and established wellbeing-based benefits. Alongside this, Paradigm Housing Group offers a comprehensive development pathway, investing in employee growth with structured professional development programmes and apprenticeships.

Paradigm Housing Group's commitment to its vision is clear and well communicated to all employees, with regular opportunities for feedback and engagement. The company's commitment to its values is evident in every aspect of its operations, from initiatives that encourage employee involvement to its robust performance management processes.

Moreover, Paradigm Housing Group actively encourages its employees to support the communities they serve, offering paid volunteering days and running annual social events. For the second year the organisation supported Kids Out with a Giving Tree, collecting gifts for children in its communities who may otherwise receive nothing, working with Food Banks, and delivering Christmas food hampers to its vulnerable customers. It also has a policy to always look to recycle and has donated good quality laptops, tablets, chairs, and tables which are no longer in use.

A spotlight on

Paradigm Housing Group

View the latest achievements

Featured Workplace Factors

My Manager

87% of staff agreed

I feel that my manager talks openly and honestly with me

Managers at Paradigm Housing Group receive dedicated workshops and learning activities to develop key facilitation skills, and upskill in their roles. The monthly ‘Leadership Matters’ event allows managers to share information and learn from each other, creating a supportive and empowering environment for both managers and their teams.
Wellbeing

76% of staff agreed

I am happy with the balance between my work and home life

Paradigm Housing Group takes a holistic approach to employee wellbeing, offering a healthcare cash plan, an Employee Assistance Programme and training for Mental Health First Aiders. The company’s commitment to staff safety, along with established flexible and agile work practices, contribute to a balanced and healthy work environment.
Leadership

78% of staff agreed

This organisation is run on strong values / principles

Paradigm Housing Group's leadership is visible and accessible, with Directors spending time shadowing employees and meeting customers. The company's values are well embedded, introduced to candidates through the recruitment process and woven through the whole employee lifecycle, reinforcing their commitment to values-based interactions.
My Manager
68
%

87% of staff agreed

I feel that my manager talks openly and honestly with me

Managers at Paradigm Housing Group receive dedicated workshops and learning activities to develop key facilitation skills, and upskill in their roles. The monthly ‘Leadership Matters’ event allows managers to share information and learn from each other, creating a supportive and empowering environment for both managers and their teams.
Wellbeing
70
%

76% of staff agreed

I am happy with the balance between my work and home life

Paradigm Housing Group takes a holistic approach to employee wellbeing, offering a healthcare cash plan, an Employee Assistance Programme and training for Mental Health First Aiders. The company’s commitment to staff safety, along with established flexible and agile work practices, contribute to a balanced and healthy work environment.
My Manager
68
%

87% of staff agreed

I feel that my manager talks openly and honestly with me

Managers at Paradigm Housing Group receive dedicated workshops and learning activities to develop key facilitation skills, and upskill in their roles. The monthly ‘Leadership Matters’ event allows managers to share information and learn from each other, creating a supportive and empowering environment for both managers and their teams.

Quick Facts

Organisation established in
1988
Total number of UK employees
Number of UK locations
46
Employee average age
52% : 48%
Male : Female employee ratio
74%
Employees earning £35k+
13%
Employee turnover (voluntary)
Quote from the top...
Our people are our most valuable asset. As a business we are committed to creating a welcoming, inclusive and enjoyable place in which to work and build a career. Attracting, developing and retaining talent is a strategic objective and employee wellbeing and engagement are central to this. Our annual Best Companies survey allows us to listen closely to what makes Paradigm a great place to work as well as take prompt action where improvements can be made.

Matthew Bailes, CEO - Paradigm Housing Group

Benefits

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Family-friendly

Companies offering school hours contracts to all staff.

Profit Related Pay

Companies offering profit related pay to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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68
Best NFP Organisations to work for in the UK
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National Position
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Company to Work For in the West Midlands
Sector Position
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Interested in a career with
Paradigm Housing Group
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2 Star

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Paradigm Housing Group

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