Millennium Support

Our vision is to fulfil lives.
Hidden mission statement
http://www.millenniumsupport.co.uk

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“Creating sunshine moments everyday” is the aim of social care provider, Millennium Support. The organisation, which helps adults with learning disabilities and complex histories, creates an environment where people “work together as one”. That means that the people it supports and its staff, who are affectionately known as "Millies", feel part of something special.

It even has a Ray of Sunshine page on its MyMillennium app where anyone can recognise a colleague for a job well done or share "sunshine moments". The launch of the app has revolutionised team communication and interaction across Millennium Support.

The family-owned organisation started as one service and has grown to helping more than 200 people across multiple residential and supported-living services in West and South Yorkshire.

Millennium Support’s vision is to create fulfilling lives for all the people it supports, achieving this with the help of its team of nearly 500 staff with their passion to make a difference. It says it is the drive of its people, and their willingness to “bring their own sunshine” that makes the organisation such an exciting place to be.

The journey of a person employed at Millennium Support is grounded in the values of the organisation, where everyone takes personal responsibility, is empowered to make a difference and to challenge — no matter who it is. This is put into practice by the Millennium VoiceNetwork, a group of 15 staff who regularly put chief executive Steve Clough in the hot seat at regular Q&A sessions.

A spotlight on

Millennium Support

View the latest achievements

Featured Workplace Factors

Wellbeing

65% of staff agreed

I am happy with the balance between my work and home life

Two of the most popular support groups on the wellness portal of the MyMillennium app are Millie Let's Get Healthy and Millie Mind Matters. The company also has an employee assistance programme and provides other wellbeing initiatives, such as a cycle-to-work scheme and yoga sessions.
My Manager

68% of staff agreed

I feel that my manager talks openly and honestly with me

Managers discuss results of surveys with their teams. The combination of these listening groups and the survey results enables them to create an action plan that is specific to their teams. It has led to managers thinking differently about how and when they hold team meetings, how they communicate and about team-building events.
Personal Growth

61% of staff agreed

This job is good for my own personal growth

Talent programmes are populated through bi-annual reviews. Everyone has a regular one-to-one "developing talent" discussion. Those who are identified as having potential for more senior roles are put forward for fast-track talent programmes that consist of six workshops, coaching and a business project. The learning content is available to all staff.
Wellbeing
%

65% of staff agreed

I am happy with the balance between my work and home life

Two of the most popular support groups on the wellness portal of the MyMillennium app are Millie Let's Get Healthy and Millie Mind Matters. The company also has an employee assistance programme and provides other wellbeing initiatives, such as a cycle-to-work scheme and yoga sessions.
My Manager
%

68% of staff agreed

I feel that my manager talks openly and honestly with me

Managers discuss results of surveys with their teams. The combination of these listening groups and the survey results enables them to create an action plan that is specific to their teams. It has led to managers thinking differently about how and when they hold team meetings, how they communicate and about team-building events.
Wellbeing
%

65% of staff agreed

I am happy with the balance between my work and home life

Two of the most popular support groups on the wellness portal of the MyMillennium app are Millie Let's Get Healthy and Millie Mind Matters. The company also has an employee assistance programme and provides other wellbeing initiatives, such as a cycle-to-work scheme and yoga sessions.

Quick Facts

Organisation established in
1998
Total number of UK employees
Number of UK locations
39
Employee average age
34% : 66%
Male : Female employee ratio
5%
Employees earning £35k+
0%
Employee turnover (voluntary)
Quote from the top...
At Millennium support we are nothing without our people. The work they do supporting people with learning disabilities is invaluable. In order to offer great support we need to offer a fantastic experience for the people we employ and that is why we have begun our best companies journey. We want to fulfil the lives not only of the people we support but of our teams too.

Steve Clough, Chief Executive Officer

Benefits

Development

Companies that provide support to all employees for non-work related training.

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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212
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Yorkshire & The Humber
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Sector Ranking
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15
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National Position
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212
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Sector Position
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Millennium Support
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