Gateshead Council, a municipal body serving nearly 200,000 people in 22 wards, is a beacon of public service commitment. With more than 5,000 employees, the council is deeply invested in delivering services that not only meet the needs of local people but are also continuously improving and cost-effective. The council’s unwavering dedication to carbon neutrality by 2030, having already reduced measured carbon emissions by 55%, showcases its commitment to sustainability.

The council's corporate plan, underpinning the Thrive agenda and the Health and Wellbeing Strategy, provides a clear vision for all employees. This vision is effectively communicated through regular updates from the Leader of the Council and keeping in touch sessions with leaders across the organisation.

Gateshead Council believes in the power of clear communication and regular engagement, with every employee possessing a job description that outlines their contributions to the council's vision and objectives. The council also promotes a culture of continuous learning, encouraging employees to develop the skills necessary for success.

Furthermore, the council's commitment to the wellbeing of the Gateshead community is evident in its Warm Spaces initiative. This network, created in partnership with other organisations, provides locals with a place to stay warm, enjoy refreshments, and engage with others, responding effectively to the UK's cost-of-living crisis.

In essence, Gateshead Council is an exemplar of public service, making a tangible difference in the lives of its community members while nurturing a culture of engagement, transparency, and continuous improvement among its employees.