Devon Air Ambulance

Devon Air Ambulance is a charity that provides advanced time-critical pre-hospital care to patients in Devon and beyond, by helicopter & critical car.
Hidden mission statement
http://www.daat.org

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Devon Air Ambulance is an exceptional organisation that has been providing life-saving pre-hospital care to the people of Devon and beyond for over 30 years. With a dedicated team of 175 employees, Devon Air Ambulance operates two emergency helicopters and two critical care cars, attending an impressive 2226 missions last year alone. The commitment and dedication of the team has led to numerous accolades, including winning the "Charity" category of the Exeter Living Awards 2024.

Employee engagement is deeply embedded in Devon Air Ambulance's culture, with a focus on fostering positive working environments and promoting wellbeing. The organisation boasts a pastoral care team and a Wellbeing Ambassador team, both committed to employee mental health. It offers a range of support systems, including counselling, an employee assistance programme and innovative approaches like surf therapy.

To keep staff connected and motivated, Devon Air Ambulance holds annual away days filled with team-building activities, discussions, and guest speakers. Regular meetings and communication via emails and Teams also foster collaboration and transparency. The company's celebration of success is evident through its annual staff awards ceremony, and the 'The Best Bits of Devon Air Ambulance' on Teams provides a platform for staff to share thanks and congratulations.

Devon Air Ambulance also invests in continuous learning and development for its employees. The Management Development Programme launched in 2021, offers various modules focusing on enhancing management skills and fostering a culture of open communication.

A spotlight on

Devon Air Ambulance

View the latest achievements

Featured Workplace Factors

Personal Growth

70% of staff agreed

The experience I gain from this job is valuable for my future

Devon Air Ambulance fosters a culture of continuous learning and development. Through its Management Development Programme, employees have the opportunity to enhance their skills and knowledge, contributing to personal growth and the success of the organisation.
My Manager

90% of staff agreed

I feel that my manager talks openly and honestly with me

Each employee has a monthly one-to-one with their line manager, fostering a supportive environment. Managers are also encouraged to attend essential modules focused on supporting performance and attendance.
Wellbeing

78% of staff agreed

I am happy with the balance between my work and home life

Devon Air Ambulance places a high importance on employee wellbeing with a pastoral care team and Wellbeing Ambassador team in place. The organisation provides a range of supports, from counselling to surf therapy, emphasising the balance between work and personal life.
Personal Growth
%

70% of staff agreed

The experience I gain from this job is valuable for my future

Devon Air Ambulance fosters a culture of continuous learning and development. Through its Management Development Programme, employees have the opportunity to enhance their skills and knowledge, contributing to personal growth and the success of the organisation.
My Manager
%

90% of staff agreed

I feel that my manager talks openly and honestly with me

Each employee has a monthly one-to-one with their line manager, fostering a supportive environment. Managers are also encouraged to attend essential modules focused on supporting performance and attendance.
Personal Growth
%

70% of staff agreed

The experience I gain from this job is valuable for my future

Devon Air Ambulance fosters a culture of continuous learning and development. Through its Management Development Programme, employees have the opportunity to enhance their skills and knowledge, contributing to personal growth and the success of the organisation.

Quick Facts

Organisation established in
1992
Total number of UK employees
Number of UK locations
46
Employee average age
41% : 59%
Male : Female employee ratio
44%
Employees earning £35k+
15%
Employee turnover (voluntary)
Quote from the top...
I am so grateful to all our staff for their outstanding commitment to saving lives and for helping us strive for continual improvement in supporting them by completing the Best Companies Survey. Each year it helps inform our improvement agenda so it is fantastic to see increases in the areas of personal growth and my manager as, based on insights from previous years' surveys, we introduced a Management Development Programme. Despite a challenging year financially we have tried to keep pace with the rise in cost of living, though we'd always like to do more, so this plus wellbeing will be at the top of our agenda.

Helena Holt, CEO

Benefits

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

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Devon Air Ambulance
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