Crossroads Caring for Life is a compassionate and dedicated team committed to enhancing the lives of those they support, enabling independent living within the comfort of their own homes. The organisation has evolved from a respite care provider to now offering homecare services, catering to a broad spectrum of daily living needs.

Employee engagement and wellbeing are at the heart of Crossroads Caring for Life's ethos. This is reflected in initiatives such as flexible working hours, a Carers Leave Policy, financial support when needed and comprehensive mental health support, including trained Mental Health First Aiders and a monthly Wellbeing Update.

The team stays connected through regular communication channels like MS Teams Chats, weekly newsletters, and quarterly staff meetings. Hybrid working is supported with the provision of necessary tools, flexible office working days and clear communication channels.

Training and development form an integral part of Crossroads Caring for Life's commitment to its employees. New starters receive support in achieving their Care Certificate and create a personalised learning plan. The 'Champion of Choice Pathway' enables managers to become internal experts in their chosen areas, with additional training sessions covering essential tasks.

By recognising staff achievements, paying for travel time between client calls, and offering the highest rate of mileage reimbursement, Crossroads Caring for Life stands out in the care industry. In addition, the organisation extends its services to the community, providing respite breaks for Carers, supporting local lunch clubs, and volunteering mentoring support.