Costello Medical

To be a community of the very best people building trusted partnerships across the healthcare sector by delivering an exceptional service.
Hidden mission statement
https://www.costellomedical.com/

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Officially a Global*
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Costello Medical, a rapidly growing firm since its inception in 2008, is a renowned independent agency offering stellar services in medical communications, market access, and health economic and outcomes research. With offices in the UK, US, China, and Singapore, the company boasts an impressive workforce led by proficient individuals.

Costello Medical is fervently committed to its values, which play a pivotal role in creating an innovative, friendly, and enjoyable workplace. It has a robust support system for employee wellbeing, with a dedicated HR person assigned to each division through its People Partnership programme. The organisation’s Private Medical Insurance scheme and Health Cash Plan scheme provide comprehensive mental and physical health support.

Integral to Costello Medical’s engagement strategy is its commitment to transparency and honesty, demonstrated by its leadership team through regular updates about the company’s performance and strategic focus. It also recognises the hard work of employees through its Reward and Recognition Menu.

In terms of career development, Costello Medical offers excellent internal training opportunities, funding for external training courses, and a rolling promotions process. It encourages both vertical and horizontal progression, allowing employees to grow and expand their knowledge in their chosen field.

The company's social responsibility extends beyond the workplace, with a volunteering policy that allows employees to take up to two days of paid leave for volunteering. It also offers work experience opportunities for students and is committed to sharing its expertise to improve global healthcare through its Pro Bono division.

A spotlight on

Costello Medical

View the latest achievements

Featured Workplace Factors

Personal Growth

90% of staff agreed

This job is good for my own personal growth

Costello Medical supports employee development through excellent internal training opportunities, funding for external courses, and a rolling promotions process. The company encourages both vertical and horizontal progression, offering employees the chance to expand their knowledge and expertise.
My Manager

90% of staff agreed

My manager cares about how satisfied I am in my job

Managers at Costello Medical are trained to support their teams, fostering confidence and wellbeing. Regular catch-ups and feedback, coupled with a dedicated HR partner for each division, ensure that employees feel cared for and supported in their roles.
My Team

93% of staff agreed

My team is fun to work with

Costello Medical cultivates a team spirit through group Teams channels for each division and office. Regular social breaks, divisional socials, and activities like fundraisers encourage camaraderie and fun, fostering a sense of belonging within the team.
Personal Growth
%

90% of staff agreed

This job is good for my own personal growth

Costello Medical supports employee development through excellent internal training opportunities, funding for external courses, and a rolling promotions process. The company encourages both vertical and horizontal progression, offering employees the chance to expand their knowledge and expertise.
My Manager
%

90% of staff agreed

My manager cares about how satisfied I am in my job

Managers at Costello Medical are trained to support their teams, fostering confidence and wellbeing. Regular catch-ups and feedback, coupled with a dedicated HR partner for each division, ensure that employees feel cared for and supported in their roles.
Personal Growth
%

90% of staff agreed

This job is good for my own personal growth

Costello Medical supports employee development through excellent internal training opportunities, funding for external courses, and a rolling promotions process. The company encourages both vertical and horizontal progression, offering employees the chance to expand their knowledge and expertise.

Quick Facts

Organisation established in
2008
Total number of UK employees
Number of UK locations
29
Employee average age
23% : 77%
Male : Female employee ratio
79%
Employees earning £35k+
20%
Employee turnover (voluntary)
Quote from the top...
Measuring employee satisfaction is a priority and feeds directly into the company and Leadership team’s strategic priorities. Through participation in the Best Companies questionnaire and our own annual Employee Survey, we gain important insight into what works well and is valued and also what could be improved. Such feedback is instrumental in shaping our future actions, all of which we aim to feed back in an open and transparent way, so we thank all colleagues for taking the time to participate in the surveys.

Emma King, Head of People - Costello Medical

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Profit Related Pay

Companies offering profit related pay to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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Best Small Companies to work for in the UK
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Best Mid-Sized Companies to work for in the UK
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10
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10
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10
Best NFP Organisations to work for in the UK
London
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14
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London
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14
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East of England
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4
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Yorkshire & The Humber
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Best Companies to work for in the UK
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Best Companies to work for in the UK
National Position
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10
Best
Large
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14
Best
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4
Best Company to Work For in the East of England
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Company to Work For in Northern Ireland
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Company to Work For in Scotland
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Company to Work For in the South West
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Company to Work For in Wales
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Company to Work For in Yorkshire & The Humber
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Company to Work For in the East Midlands
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Best
Company to Work For in the West Midlands
Sector Position
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2
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Costello Medical
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