BM

Our vision is to run a catering company that respects and values its clients, and keeps its team and ‘Fundamentally Food’ principles at its heart.
Hidden mission statement
http://www.bmcaterers.co.uk

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Bartlett Mitchell is a boutique catering company born out of the passion and entrepreneurial spirit of food enthusiasts. This company is truly a gastronomic powerhouse that values its clients and puts its team at the core of its operations. BM's culture is deeply rooted in its 'Fundamentally Food' principles, which is a testament to its founders' love for culinary arts, creativity, and business acumen.

The company's commitment to wellbeing is evident with the introduction of key benefits such as the Cycle to Work Scheme and the Aviva DigiCare app. This app offers health and wellness services including annual health checks, digital GP appointments, mental health consultations, and nutritional advice. BM also has a strong emphasis on mental health, demonstrated through its team of Mental Health First Aiders and access to the Mental Health Charter app.

BM ensures clarity of job roles and offers well-defined progression paths through structured onboarding, skills training, and personal development plans. The company's values, known as BM's FOODIES values, are shared during onboarding, used in training and to identify a job well done, and are the foundation of individual and team awards categories.

The company's business plan is straightforward and accessible, with regular updates provided by the Managing Directors through online Cup of Tea sessions. The plan is divided into four sections: Big Goals, Goals for the BM family, and Goals for Clients, Customers, and Community. BM celebrates its teams' successes through awards based on the FOODIES values and hosts an annual all-company awards event.

A spotlight on

BM

View the latest achievements

Featured Workplace Factors

Personal Growth

74% of staff agreed

This job is good for my own personal growth

Everyone at BM has the chance to learn, develop, and progress utilising a combination of virtual, online, classroom and workshop training. The organisation also offers mentoring, individual coaching, and DISC profiling through its decision to invest in an Learning and Development lead qualified in these areas.
My Manager

74% of staff agreed

My manager cares about how satisfied I am in my job

The organisation’s Early Careers Pathways are designed to upskill its teams from junior to senior roles in Front of House, Chef and Barista roles. It also operates 10 modules within its Managers Workshops package sharing best practice and senior manager skills, and managers can enrol in a variety of work-based NVQs from Level 4 onwards.
Giving Something Back

73% of staff agreed

This organisation has a strong social conscience

BM supports industry, local, national and international charities, including Springboard (helping young, unemployed and disadvantaged people make a career in hospitality, leisure and tourism), White Lodge Centre (supporting disabled people of all ages), Macmillan World’s Biggest Coffee Morning, Sport Relief, Comic Relief and the Kotukula Primary School in the Gambia.
Personal Growth
%

74% of staff agreed

This job is good for my own personal growth

Everyone at BM has the chance to learn, develop, and progress utilising a combination of virtual, online, classroom and workshop training. The organisation also offers mentoring, individual coaching, and DISC profiling through its decision to invest in an Learning and Development lead qualified in these areas.
My Manager
%

74% of staff agreed

My manager cares about how satisfied I am in my job

The organisation’s Early Careers Pathways are designed to upskill its teams from junior to senior roles in Front of House, Chef and Barista roles. It also operates 10 modules within its Managers Workshops package sharing best practice and senior manager skills, and managers can enrol in a variety of work-based NVQs from Level 4 onwards.
Personal Growth
%

74% of staff agreed

This job is good for my own personal growth

Everyone at BM has the chance to learn, develop, and progress utilising a combination of virtual, online, classroom and workshop training. The organisation also offers mentoring, individual coaching, and DISC profiling through its decision to invest in an Learning and Development lead qualified in these areas.

Quick Facts

Organisation established in
1999
Total number of UK employees
Number of UK locations
43
Employee average age
49% : 51%
Male : Female employee ratio
26%
Employees earning £35k+
34%
Employee turnover (voluntary)
Quote from the top...
We know that truly living our values is the successful way to attract and retain our team members. Our engagement strategy is based on the pillars of Family Values, Bravery, Respect, Fairness, Recognition and Support.We are committed to always ask and answer the question "what can we do to make things even better?" Listening to our teams is vitally important in achieving this, which is why we ensure we deploy multiple ways of doing so”

Wendy Bartlett, Executive Chairman

Benefits

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Family-friendly

Companies offering school hours contracts to all staff.

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National Ranking
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64
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64
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64
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64
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64
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19
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19
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19
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64
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BM
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