Age UK, a leading charity with a rich eight-decade history, is committed to enriching the lives of older people. With a local, national, and international network of partners, Age UK offers support, companionship, and advice to millions across the UK, while campaigning on issues that matter to older people. Its commitment extends globally through Age International, focusing on the needs and rights of older people in some of the world's poorest countries.

The organisation's strong focus on engagement is reflected in its inclusive approach to strategy development, involving colleagues in conversations through leadership engagement events, online suggestion boxes, briefings and a 'Festival of Ideas'. It also has a robust focus on Equality, Diversity, and Inclusion, wellbeing, mental health and menopause, with Director Champions actively participating in these engagement activities. The organisation is currently formalising a number of staff groups into Employee Resource Groups, further strengthening its inclusive culture.

Age UK's values are a core part of its identity, guiding annual reviews, internal communications, and induction processes. The organisation is now engaging employees in discussions on whether these values align with their future direction, demonstrating an ongoing commitment to inclusivity and growth.

Understanding the importance of flexibility, Age UK has consulted employees and managers on hybrid working, resulting in the development of comprehensive hybrid working principles and policies. The focus is on outcomes for older people, not locations of work, with regular reviews conducted to ensure fairness and consistency.