Openreach

It's our mission to build the best possible digital network with the highest quality of service, and ensure everyone in the UK can be connected.
Hidden mission statement
http://www.openreach.co.uk

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To get an idea of the scale of Openreach's business, you really are talking telephone numbers. It employs 35,000 staff, is investing £13 billion in upgrading the UK's digital network and builds, maintains and manages about 190 million kilometres of cable.

The company's engineers are its most visible public face but there are also careers in data science, business analysis, project management and service support. It has been investing heavily in training and skills, creating 12 new regional training facilities.

The business, which serves homes, businesses, hospitals and schools, is keen to recruit engineers as it continues the huge task of delivering faster, more reliable “full fibre” broadband. Its customers include BT, Sky, TalkTalk and Vodafone.

Openreach rewards employees' achievements through its Superstars scheme and provides a package of benefits to all staff and a confidential, free support helpline. They are encouraged to take part in community activities and everyone can use up to three days a year to volunteer, assisting charities and community groups.

It is committed to developing a more inclusive workforce and set up Pride, Gender Equality and Ethnic Diversity networks, which are made up of people from all levels of the company. Openreach wants to attract more women and people from diverse communities and, once they have been recruited, support them with career development opportunities.

It is a member of EngineeringUK, a not-for-profit organisation that works to increase the number and diversity of young people choosing academic and vocational pathways into engineering.

A spotlight on

Openreach

View the latest achievements

Featured Workplace Factors

Personal Growth

67% of staff agreed

This job is good for my own personal growth

Engineering recruits who were not fully trained at the start of the pandemic were able to continue their development through virtual training sessions. The company invested in new camera equipment to help trainers using Microsoft Teams. Staff can also access learning material via the Workplace platform.

My Team

76% of staff agreed

My team is fun to work with

Openreach introduced #ThankYou days, where people tagged others who had supported them through the pandemic. Microsoft Teams, Workplace and emails were used to provide information and advice to staff, many of whom were working from home, and there was a “let's beat loneliness” campaign.

Fair Deal

60% of staff agreed

I feel I receive fair pay for the responsibilities I have in my job

Colleagues who excel are recognised for their performance: managers can nominate individuals for a £50 reward and teams can share up to £500. When the annual awards ceremony was switched to a virtual event, the firm sent hampers to winners' houses so their families could enjoy the celebrations.

Personal Growth
%

67% of staff agreed

This job is good for my own personal growth

Engineering recruits who were not fully trained at the start of the pandemic were able to continue their development through virtual training sessions. The company invested in new camera equipment to help trainers using Microsoft Teams. Staff can also access learning material via the Workplace platform.

My Team
%

76% of staff agreed

My team is fun to work with

Openreach introduced #ThankYou days, where people tagged others who had supported them through the pandemic. Microsoft Teams, Workplace and emails were used to provide information and advice to staff, many of whom were working from home, and there was a “let's beat loneliness” campaign.

Personal Growth
%

67% of staff agreed

This job is good for my own personal growth

Engineering recruits who were not fully trained at the start of the pandemic were able to continue their development through virtual training sessions. The company invested in new camera equipment to help trainers using Microsoft Teams. Staff can also access learning material via the Workplace platform.

Quick Facts

Organisation established in
2006
Total number of UK employees
Number of UK locations
43
Employee average age
91% : 9%
Male : Female employee ratio
29%
Employees earning £35k+
3%
Employee turnover (voluntary)
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Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Profit Related Pay

Companies offering profit related pay to all employees.

Latest Achievements

National Ranking
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12
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East of England
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The Midlands
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39
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Scotland
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Big
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Best Company to Work For in the East of England
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44
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35
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Company to Work For in Scotland
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62
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47
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Company to Work For in the South West
Regional Position
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14
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Company to Work For in Wales
Regional Position
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17
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Company to Work For in Yorkshire & The Humber
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Company to Work For in the East Midlands
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Company to Work For in the West Midlands
Sector Position
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4
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Interested in a career with
Openreach
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Openreach

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