Best Companies | NHS Supply Chain Company Profile

NHS Supply Chain, established in 2006, is committed to sourcing, delivering, and supplying healthcare products, services, and food for NHS trusts and healthcare organisations across England and Wales.

The organisation is headquartered in Nottingham and collaborates with healthcare systems and suppliers to ensure a cost-efficient, resilient, and responsive supply chain that prioritises patients.

In 2023, NHS Supply Chain underwent a reorganisation to become 'One NHS Supply Chain', working cohesively with Integrated Care Systems, trusts, and its logistics and IT partners. This integrated approach facilitates standardised and data-driven ways of working, enabling the delivery of its vision and fostering a consistent and collaborative relationship with customers and suppliers.

NHS Supply Chain nurtures a synergetic, compassionate, and mission-driven culture among its employees. The organisation recognises the importance of flexibility, professional development, accessibility, inclusivity, and wellness in creating an empowered workforce. It offers a standardised cycle of talent activity, including goal setting, performance reviews, talent discussions, and career and succession planning.

The organisation also provides e-learning modules and a 'Leading for Success' programme designed for newly recruited managers or those transitioning into managerial roles. This programme builds on the skills, knowledge, and behaviours required of a leader within NHS Supply Chain, focusing on practical core management skills and introducing leadership models.

In addition to this, managers are supported through performance reviews, skill development discussions, organisational talent reviews, and the newly launched Leadership Academy.

My Team

78% of staff agreed

My team is fun to work with

NHS Supply Chain prioritises the development of relationships between teams and individuals in a number of ways. It arranges several ‘Away Days’ every year, including team building activities. Teams also have the opportunity to participate in volunteer days where they can work together to give back to their local communities

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My Company

68% of staff agreed

I love working for this organisation

Last year, the organisation recruited a new People Experience Team to drive its Listening Strategy, ensuring that all employees’ voices could be heard. It further supported this through workshops to obtain employee feedback. This feedback and subsequent actions were outlined by the Executive Team at the NHS Supply Chain Townhall Meeting.

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Wellbeing

76% of staff agreed

I am happy with the balance between my work and home life

NHS Supply Chain takes care of its people's health through a number of initiatives. These include Wellbeing Wednesdays and an additional wellbeing day off. Employees also have access to an Employee Assistance Programme, Occupational Health Provision, and the Myles Wellbeing App.

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My Team

78% of staff agreed

My team is fun to work with

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My Team

Best Practice

My Company

68% of staff agreed

I love working for this organisation

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My Company

Best Practice

My Team

78% of staff agreed

My team is fun to work with

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My Team

Best Practice

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