IP Integration

We are the Digital Transformation experts that create intelligent and innovative Contact Centre, Cloud and Connectivity services and solutions.
Hidden mission statement
https://ipintegration.com

Officially a Very Good
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Officially a Global*
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Founded in 2001, IP Integration is an expert in Digital Transformation that supports exceptional customer and employee experiences through intelligent AI, Contract Centre, Cloud, IT and Connectivity services.

The company is committed to creating a culture where its diverse team is encouraged to thrive and express themselves. This commitment is demonstrated through a variety of engagement initiatives. The company holds bi-weekly all-company calls and quarterly business updates to keep its team informed about company performance and goals. It also enforces regular manager and employee one-to-ones and team meetings for continuous performance tracking and wellbeing check-ins.

A weekly Officevibe survey provides an opportunity for employees to anonymously ask questions and share ideas, which are then addressed by the leadership team. This survey also helps the company gauge and improve various areas such as manager-employee relationships, personal growth, and wellness. IP Integration's engagement survey has been particularly instrumental in highlighting resource pressure points and facilitating appropriate action, such as hiring additional headcount to manage work volumes.

To foster connection and collaboration, IP Integration runs regular in-person team events and socials across its offices. These include an annual kick-off session, Wellness Day, and Family Day, among others. Overall, IP Integration places a tremendous focus on communication, believing that maintaining a culture of connection and collaboration is key to the company's success.

A spotlight on

IP Integration

View the latest achievements

Featured Workplace Factors

Wellbeing

82% of staff agreed

I am happy with the balance between my work and home life

IP Integration has 'Wellness Days', where if an individual is overwhelmed, stressed, burnt out or struggling, their manager can give them a day, or more if required, to recoup, without it affecting annual leave allowance or being noted as sick leave. Additionally, the organisation has an Employee Assistance Programme for those that need professional support.
My Team

92% of staff agreed

My team is fun to work with

IP Integration Social club is run by volunteers across the business who plan multiple events throughout the year. They arrange frequent social events such as rounders, axe throwing, and shuffle boarding. It also hosts a family day every year with activities like BBQs, petting zoos, ice cream van’s, magic shows, bowling and adventure golf.
Fair Deal

58% of staff agreed

I feel I receive fair pay for the responsibilities I have in my job

IP Integration's Performance Enablement process enables top performers to be recognised as 'Exceptional' people. During Company Kick-Off events, held at the beginning of its financial year, it present these exceptional individuals to the rest of the organisation and give them a £750 voucher for going above and beyond.
Wellbeing
%

82% of staff agreed

I am happy with the balance between my work and home life

IP Integration has 'Wellness Days', where if an individual is overwhelmed, stressed, burnt out or struggling, their manager can give them a day, or more if required, to recoup, without it affecting annual leave allowance or being noted as sick leave. Additionally, the organisation has an Employee Assistance Programme for those that need professional support.
My Team
%

92% of staff agreed

My team is fun to work with

IP Integration Social club is run by volunteers across the business who plan multiple events throughout the year. They arrange frequent social events such as rounders, axe throwing, and shuffle boarding. It also hosts a family day every year with activities like BBQs, petting zoos, ice cream van’s, magic shows, bowling and adventure golf.
Wellbeing
%

82% of staff agreed

I am happy with the balance between my work and home life

IP Integration has 'Wellness Days', where if an individual is overwhelmed, stressed, burnt out or struggling, their manager can give them a day, or more if required, to recoup, without it affecting annual leave allowance or being noted as sick leave. Additionally, the organisation has an Employee Assistance Programme for those that need professional support.

Quick Facts

Organisation established in
2001
Total number of UK employees
Number of UK locations
43
Employee average age
72% : 28%
Male : Female employee ratio
85%
Employees earning £35k+
6%
Employee turnover (voluntary)
Quote from the top...
Purpose and our people are the heart of everything we do to ensure that we deliver an exceptional experience for our clients and partners. We have an amazing team of people who pull together every day to make IPI a better place to work.

Lisa Fradin, Chief People Officer

Benefits

Gym / Sports

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Profit Related Pay

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Long Service

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Private Healthcare

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Latest Achievements

National Ranking
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18
Best Small Companies to work for in the UK
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18
Best Mid-Sized Companies to work for in the UK
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18
Best Mid-Sized Companies to work for in the UK
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18
Best Large Companies to work for in the UK
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18
Best Big Companies to work for in the UK
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18
Best NFP Organisations to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
East of England
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Best Companies to work for in the East of England
The Midlands
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The East Midlands
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The West Midlands
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The North East
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The North West
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21
Best Companies to work for in the North West
Northern Ireland
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Scotland
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The South East
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21
Best Companies to work for in the South East
The South West
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Wales
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Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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12
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
National Position
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18
Best
Mid-Sized
Company to Work For in the UK
Regional Position
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Best
Mid-Sized
Company to Work For in London
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Best Company to Work For in the East of England
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Company to Work For in the North East
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21
Best
Company to Work For in the North West
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Company to Work For in Northern Ireland
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Company to Work For in Scotland
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21
Best
Company to Work For in the South East
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Company to Work For in the South West
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Company to Work For in Wales
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Company to Work For in Yorkshire & The Humber
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Best
Company to Work For in the East Midlands
Regional Position
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Best
Company to Work For in the West Midlands
Sector Position
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12
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Interested in a career with
IP Integration
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3 Star

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IP Integration

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