Best Companies | Express Solicitors Company Profile

Express Solicitors, established in 2000, is a leading UK law firm specialising in personal injury cases. With a rating of 4.7 on Trust Pilot, it represents over 22,000 live clients. The firm is a testament to career progression, with the majority of partners having completed their training contracts within the company.

The firm fosters inclusivity through its active Equality, Diversity, and Inclusion network, with representatives from every department. Regular social events and sports teams, including netball and football, promote camaraderie among colleagues. The firm also has a significant charity footprint, supporting both local and national causes, with a monthly nominated charity and frequent corporate supporter awards.

Every new employee undergoes a thorough induction and learning management pathway, ensuring alignment with the firm's service pledge and business values. The firm's internal network provides key resources, and business updates are regularly communicated via the CEO and departmental meetings. The firm prides itself on its open management structure and achievable targets.

Express Solicitors is led by CEO James Maxey, who founded the company and maintains a 'clients first' approach. This philosophy extends to the firm's staff, with a belief that looking after the team results in superior client care. Express Solicitors’ success enables continuous investment in staff development, demonstrated by its comprehensive graduate programme. The firm's commitment to engagement and wellbeing is evident in every aspect of its operations, from its sports teams to its proactive approach to mental health.

Wellbeing

66% of staff agreed

I am happy with the balance between my work and home life

Express Solicitors offers an Employee Assistance Programme. Furthermore, access to the Wisdom wellbeing app offers employees a wealth of resources on sleep, meditation, fitness and recipes. Due to the nature of Personal Injury claims, the organisation provides guidance and training on challenging matters like dealing with clients with suicidal thoughts or suffering from trauma.

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My Team

84% of staff agreed

My team is fun to work with

During November and December, Express Solicitors bring its teams together to build positive energy during Winter Incentives competitions. A generous social budget for all departments allows regular social events such as team meals and drinks, bowling, golf, escape rooms, axe throwing, pool evenings, cocktail making, and hikes, all chosen by team members.

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Giving Something Back

69% of staff agreed

This organisation has a strong social conscience

Express Solicitors is committed to being an engaged and positive force both locally and nationally. We have ongoing partnerships with charities such as The Maggie Oliver Foundation, Burning Nights and Headway. In total, in 2023, Express donated approximately £200,000 to charities and good causes.

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Wellbeing

66% of staff agreed

I am happy with the balance between my work and home life

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Wellbeing

Best Practice

My Team

84% of staff agreed

My team is fun to work with

See and search more examples of

My Team

Best Practice

Wellbeing

66% of staff agreed

I am happy with the balance between my work and home life

See and search more examples of

Wellbeing

Best Practice

Quote from the top...

As a top 100 law firm, we have made a substantial investment into the newly refurbished head office, providing room for the business to grow further. It’s been a busy year welcoming our colleagues from 2 acquisitions, whilst also attracting new talent. Many of our Partners started their legal career at Express Solicitors and have become department heads and leaders of the organisation. We believe in growing our own diverse talent, through our significant investment in training and development; evidenced by the annual promotions, the development opportunities, including our graduate and leadership programmes. We are very proud of our career pathways. Our people are core to our success story and ambitious growth trajectory.

James Maxey, CEO - Express Solicitors

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