The Entertainer

Britain's best toy business for children, customers, colleagues and communities.
Hidden mission statement
http://www.thetoyshop.com

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The Entertainer is a UK-based toy retail company, first established in 1981 by husband-and-wife team Gary and Catherine Grant. With a mission to be the best-loved toyshop, the company now operates over 170 independent stores, and its website, TheToyShop.com, which hosts a 30-minute click and collect service, receives over 33 million visits yearly.

The retailer prioritises employee wellbeing. It has launched its second Wellbeing Week at its Head Office, offering activities such as Pilates, Reflexology, Yoga and Nordic Walking. Visits from Samaritans, mental health in the workplace sessions, and CPR training from Thames Valley Air Ambulance were organised. Employees also have access to Health MOT sessions, providing valuable information on cholesterol and blood sugar levels, blood pressure, heart rate, and BMI.

The Entertainer also demonstrates its commitment to employee learning and development. Its training portal, The EnterTrainer, offers online courses on wellbeing topics like stress management. The courses are accessible from anywhere via a mobile app. Additionally, a section of its intranet is dedicated to providing information and videos on various wellbeing topics.

Charity and community involvement form a crucial part of The Entertainer's ethos. It donates 10% of its net annual profit to charity and encourages employees to contribute through Payroll Giving. The company's involvement with the Pennies scheme, a micro-donation initiative, highlights its commitment to making a difference in the community.

A spotlight on

The Entertainer

View the latest achievements

Featured Workplace Factors

Giving Something Back

60% of staff agreed

This organisation has a strong social conscience

The Entertainer's charitable giving is displayed each year when 10% of its annual net profit goes to charity. Employees are encouraged to contribute via Payroll Giving, demonstrating its commitment to society. Its involvement in the Pennies scheme further underscores this commitment.
Wellbeing

60% of staff agreed

I am happy with the balance between my work and home life

The Entertainer's focus on wellbeing is evident through initiatives to ensure a balance between work and home life, whilst aiming to reduce stress in the workplace and boost employee engagement. Its Health MOT sessions and wellbeing week activities are enjoyed within the business each year.
My Team

86% of staff agreed

My team is fun to work with

Team members interact with one another throughout the year via activities produced within the company. Exercises including Pilates, Reflexology and Yoga provide opportunities for team members to connect, reinforcing a sense of belonging.
Giving Something Back
%

60% of staff agreed

This organisation has a strong social conscience

The Entertainer's charitable giving is displayed each year when 10% of its annual net profit goes to charity. Employees are encouraged to contribute via Payroll Giving, demonstrating its commitment to society. Its involvement in the Pennies scheme further underscores this commitment.
Wellbeing
%

60% of staff agreed

I am happy with the balance between my work and home life

The Entertainer's focus on wellbeing is evident through initiatives to ensure a balance between work and home life, whilst aiming to reduce stress in the workplace and boost employee engagement. Its Health MOT sessions and wellbeing week activities are enjoyed within the business each year.
Giving Something Back
%

60% of staff agreed

This organisation has a strong social conscience

The Entertainer's charitable giving is displayed each year when 10% of its annual net profit goes to charity. Employees are encouraged to contribute via Payroll Giving, demonstrating its commitment to society. Its involvement in the Pennies scheme further underscores this commitment.

Quick Facts

Organisation established in
1981
Total number of UK employees
Number of UK locations
34
Employee average age
38% : 62%
Male : Female employee ratio
12%
Employees earning £35k+
79%
Employee turnover (voluntary)
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