My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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A very generous training and development budget enables Trinity House to explore the best ways for individuals to learn and enhance their skills for current roles and succession planning.
The organisation puts on social events during summer, in addition to Christmas team-building events.
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Quarterly appraisals formalise regular one-to-one catch-ups throughout the agency and are very much employee-led: some prefer a formal written appraisal, while others prefer an informal approach. Adapting to these preferences makes for a much more productive appraisal.
Morning meetings, called ‘Boards', give everyone a clear view on the day ahead. Being fully integrated on Microsoft Teams allows for quick communication between teams. There are also frequent company-wide events, such as a table football tournament or Marlowopoly, a team event based in Marlow with a Monopoly theme.
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In addition to training programmes, they also offer a mentoring approach for their managers and staff. In 2018, they encouraged trainees to buddy up with a more senior employee, who acts as their "mentor", helping with all aspects of the job.
They have monthly and annual employee awards, rewarding these individuals with perks such as afternoon tea at the Shard or Red Letter days. Four separate groups of employees also enjoyed an European holiday destination of their choice as reward for their hard work.
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Their new people strategy identifies a range of different approaches to personal development.
Their new people strategy identifies a range of different approaches to personal development.
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Viking aim to be the world's leading cruise line. Their core values are quality and service; passion and innovation; collaboration and support; integrity and openness; and fun and inspiration. These values are integrated into the appraisal process.
Viking aim to be the world's leading cruise line. Their core values are quality and service; passion and innovation; collaboration and support; integrity and openness; and fun and inspiration. These values are integrated into the appraisal process.
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Infor Global Solutions have a dedicated platform called Rave. This is were employees can send a rave to other employee's who they believe has excelled in an area of their job. The employee's with the top raves are rewarded at the annual away day.
All employee's and their families are offered Bupa private medical and a dental plan from the start of their employment. There is also an employee assistance program, where employees can reach out to a councillor 24/7 for help and advice. The company have trained 22 employee's to be wellbeing first aiders and encourage employee's to reach out to the wellbeing first aiders if they are dealing with work place stress.
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The firm provide and maintain dedicated rest areas. There are employee review and monitoring processes, with any concerns fully investigated. While working parents are on maternity or paternity leave, they're encouraged to visit the workplace with their baby to maintain contact with colleagues.
The business operate a staff discount scheme, pension scheme, life assurance, and a charities and communities fund. They also run motivational-speaking sessions. There's a quarterly employee review scheme focusing on contributions to the overall success of the business.
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In 2017 they hosted a company conference for the London and Birmingham teams to help staff to get to know their colleagues better. Employees took part in the Enigma challenge, which consisted of 250 tasks covering all elements from mental skills to agility.
Aspire provide job shadowing for talent consultants in Birmingham as well as new starters, whereby they sit in on interviews for training purposes. In addition, new starters visit the London office in the first three months to learn and train on the job.
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Better Places have a High Flyers incentive running every six months, offering the opportunity for a maximum of three people to win an all expenses paid trip to New York. This has been brilliantly received and has seen six employees and their partners visit New York in 2017.
When a new consultant joins the company, they are assigned with a senior person in the market they will be working in. The shadowing takes the form of listening to calls, attending meetings and learning as much about the candidate and clients over the first three-six months.
