My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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Bands are used to determine each employees level of role within the firm, benefit entitlements, and annual bonus arrangements. The band of each role is determined by the reward team using a job evaluation method, which classifies roles according to the level they operate at in the business.
It's not every CEO that wants to meet every single colleague in their first week, but NewDay CEO James Corcoran absolutely insists on meeting new starters at an Orientation Day that takes place once every month.
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Employees are offered the opportunity to meet business mentor Mike Pegg who has spent the past 45 years focusing on the art of encouragement. He guides and supports their employees with challenges and stress they may be dealing with at work or in their personal lives.
Once every three months, every team in the business is treated to an all-expenses-paid night out, in which they choose where they would like to go and how they would like to spend the time together socially. A recent event involved members of the tech and finance teams going axe throwing together.
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The organisation is proud to ‘grow' its own talent. Managers use feedback from partners and commissioners, service reviews, internal audits, risk analysis and outcomes to identify learning needs. Senior managers are visible and attend roadshows in the spring. Staff who do well in appraisals get incremental pay rises.
The organisation is proud to ‘grow' its own talent. Managers use feedback from partners and commissioners, service reviews, internal audits, risk analysis and outcomes to identify learning needs. Senior managers are visible and attend roadshows in the spring. Staff who do well in appraisals get incremental pay rises.
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All colleagues have access to the company's LifeWorks platform, giving 24/7 access to a confidential helpline, counselling and support on a wide range of issues, as well as a range of discounts and perks. Staff also have access to free health screenings, wellbeing materials, drinks and food, as well as mental health support.
The company uses executive blogs, online Q&A sessions and regular team talks to maintain open communication between management and employees. They have also introduced the psychometric tool ‘Insights Discovery' to all colleagues, which is helping to raise levels of self-awareness and awareness of others to develop more effective relationships.
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Employees can receive an all-expenses paid trip to locations such as Dubai, Miami, Palma or Monaco if they achieve a target set at the beginning of the financial year. This incentive not only generates growth for the business, but is a great way to give back to the staff for their hard work.
Staff receive intensive training on internal policies and functions, as well as skills-oriented training on candidate and client management, interviews, telephone business development, and management and negotiation skills. This approach has resulted in significant opportunities for staff to be promoted through the ranks.
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Development comes from a number of different channels, including team leaders and coaches. Other channels include quality assurance and formal training programmes, plus promotions and progression through the company and within different departments.
Development comes from a number of different channels, including team leaders and coaches. Other channels include quality assurance and formal training programmes, plus promotions and progression through the company and within different departments.
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As an Investors in People Platinum company, Search offers a broad range of training and coaching schemes to help staff grow their skills and confidence. The company also runs a volunteering scheme called One Day to allow workers to broaden their horizons and give back to the community.
Search are led by a team of highly driven individuals, all of whom are specialists in their own vertical markets. They maintain a company culture that values honesty, transparency, supportiveness and respect, all of which are vital in helping Search deliver innovative marketing solutions and strategies.
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A suite of management training schemes include topics such as management skills, performance management, and dealing with bullying and harassment. Managers can gain QCF levels 4 or 5. There's also coaching, mentoring, and peer job shadowing opportunities.
A suite of management training schemes include topics such as management skills, performance management, and dealing with bullying and harassment. Managers can gain QCF levels 4 or 5. There's also coaching, mentoring, and peer job shadowing opportunities.
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A bespoke leadership programme is in place to ensure new and experienced managers alike are able to keep learning from each other and improve, often through mentorship and collaboration schemes. Each team receives a quarterly engagement score to help team leaders monitor performance and find areas for further improvement.
Talon Outdoor's team meet regularly to discuss their work and highlight their progress towards key objectives. A real-time feedback and engagement tool called Motivii is used to capture employee satisfaction, while socialisation is encouraged through regular group outings, away days and extravagant parties to mark special occasions.
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