My Company - The level of engagement employees feel with their job and organisation
My Company is what we call an ‘output’ factor, it focuses on people’s ‘love’ and ‘pride’ in working for your organisation.
Now unfortunately you can’t directly make people feel these emotions, but when all of the other seven factors are doing well, people will be far more likely to experience that love and pride ultimately improving the My Company factor as a result.
To help create a more open and balanced workplace, staff were enrolled in resilience trainer Tough Cookie’s Mixed Mental Arts Programme, a series of virtual classes offering practical techniques to manage thoughts and emotions, helping to build resilience through long-lasting behaviour change. Private healthcare and Headspace, the stress-reducing app, is available to all staff.
Regional managing directors have the autonomy to create inclusive climates for their teams, which are tailored to the needs of that team and based on regular feedback from staff. The company runs a high-performing leaders' training programme to expand the capability of the leadership team and a future leaders' programme for aspiring managers.
The company is keen to promote gender diversity and is launching a series of interviews with women who are at the top of their field in its "spotlight on" podcast. The interviews aim to elevate female voices by exploring the challenges they face.
Annual awards recognise team members who exemplify the charity's values of "empowerment, respect, collaboration, compassion and passion". They are announced at an awards ceremony at the organisation's annual conference.
In July, Medaille gave all staff who were earning less than £30,000 a year, a 10% pay rise to reflect the rate of inflation at the time. The charity has also reviewed its job descriptions and pay structure to ensure they are fair and transparent.
At the Mersey service, an area of wasteland has been turned into an allotment, where residents plant and grow vegetables. Gardening is known to be good for mental and physical wellbeing, so it benefits residents but, on top of that, excess produce is donated to the local food bank.
AppLearn always ensures the team has something to look forward to, from free on-site yoga and HIIT sessions to breakfast and healthy snacks. There's also a lunchtime walking club, regular competitions like monthly step count challenges, and a Tuesday night football team.
A dedicated talent acquisition partner has helped re-focus the hiring process. This has included a better understanding of unconscious bias, communicating with candidates in a structured way to reduce stress and anxiety and launching schemes and internships to boost workplace diversity, including women in tech roles.
Each department has a training budget for staff to build skills, attend courses and achieve qualifications. For employees keen to gain experience and skills in certain areas, there's the opportunity to get involved with wider business projects. For instance, staff wanting to build confidence in public speaking can present to the company.
The foundation makes sure that its values, which include "striving for excellence", "inclusive" and "trustworthy", are visible to all staff and it sets out to articulate a clear vision. Staff away-days and meetings are used to convey that vision and inform employees on how the charity is performing.
There is a learning-management system containing training resources to support staff development. Learning hours, which offer bite-sized training sessions, are delivered by internal and external trainers. A dedicated group discusses how learning can be promoted within the organisation and it was responsible for creating learning champions. The foundation also has a leadership development programme.
Benefits include 30 days' annual holiday, plus compassionate leave, generous maternity and paternity leave and sick pay, as well as time off for moving home or study. It offers a life assurance scheme, season ticket loans and a cycle-to-work scheme. Staff are also given three paid days off a year for voluntary work.
New starters get an induction session and ‘welcome box’ related to their new role, including a notepad, gloves, travel mug… and a sweet treat! They also get a buddy to support them while learning their new position. There are also plans for an ‘onboarding’ portal, bringing together helpful documents and FAQs.
The Group promotes internally whenever it can, supporting its people with training to gain the skills and confidence to go for the next level up. There are apprenticeship schemes and a graduate scheme giving individuals experience in the departments they want to work in. And the organisation will fund professional and degree-level qualifications.
Jigsaw Homes Group aims to be carbon neutral by 2050 through its ‘Be Zero’ sustainability plan. It has a sustainability coordinator who will deliver training to all employees during 2023 on how to be more environmentally responsible, such as through carbon literacy training, so they can channel this into their roles.
At the monthly breakfast club, staff get together and chat about non work-related subjects. They are asked to talk to someone new and offer topics of conversation as ice-breakers. It means people socialise outside of their circles and it's a great way to introduce new starters.
Senior management believe it is important that staff feel empowered and trusted. They are given the autonomy to make decisions. The leadership team has a "door always open" policy, meaning they are on hand for advice and support whenever it is required. That gives staff the confidence to challenge themselves while feeling supported.
Every year, top performers take part in the annual Disney trip which showcases the company's top-selling products. They stay in luxury accommodation throughout their two-week stay and enjoy the experiences that clients would have, such as meals from a private chef, a Disney firework cruise or a glass-bottomed kayak tour.
The agency’s values are fundamental to every activity. One of the key ones, “to leave the world in a better place than we found it,” can be seen in the Christmas party planning, where meals were donated to Crisis for every company one purchased. Agency profits have also supported a school build in Ethiopia.
The company takes a flexible, hybrid approach to office and home working. At the same time, it also recognises that more junior team members learn best from physically being around those with greater skills. As a result, staff at Account Manager level or below generally spend four days a week in the office.
Some employees have been with the business for more than 20 years, and others just a few months. This diversity creates a willingness to teach, train and share. With four of the five-strong management team promoted from within, there are plenty of opportunities to progress.
The company describes its socials as "second to none" with "amazing turnout." Its monthly get-togethers are always fun-focused, with activities such as mini golf and visits to street food markets. And there are wellness ones too, including a trip to Kew Gardens and one to see Romeo & Juliet at the theatre.
All new recruits receive an in-depth starter pack before they join the company, with everything they need to get started. They're allocated coaches, and there are plenty of opportunities to ask questions with meetings with their peers, managers and all Managing Partners arranged for their first few weeks.
Managers are only ever hired from within, having already benefitted from internal training in areas such as copywriting, client servicing, confidence training and building rapport. They also get internal training with the Managing Partners and external training when they're new to post and as they develop.
Warner’s introduced “change agents” to ensure that actions based on feedback from staff were implemented. One team member from every area of the business was enlisted and progress was shared at monthly town-hall meetings. Another new initiative is giving paid half-days off to staff to give something back to the community.
During the past 18 months, Warner’s has invested in supporting personal growth through promoting self-awareness in preferred ways of working and discovering any potential blockers by using the Myers-Briggs Type Indicator. It has also run team days with a guest speaker.
The company focuses on positive biodiversity impacts in line with its "nature positive" mission. Initiatives include Operation Honeybee, a campaign launched with its Honeybee gin that aims to educate and engage stakeholders to join the company in finding ways of alleviating some of the pressures facing pollinators.
